Certified Peer Specialist - Warmline

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services — educational, employment, vocational, residential, rehabilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions. Job Description: It is the responsibility of the Warmline Peer Specialist to provide direct non-crisis supportive services to consumers living in agency residential programs, supported living programs, contacting the Warmline, or participating in the clubhouse programs. Schedule Details: Part‑Time: Monday, 8 am–12 pm and Friday, 3 pm–10 pm. Location: Exton, PA Program: Valley Creek Crisis Center – Warmline (on‑site) Pay Rate: $18/hour Job Duties: Possess knowledge of the processes for recording and reporting billable services. Maintain accurate records of billable services provided and submit records promptly as dictated by the program. Possess knowledge of supervisory protocols and schedules. Report to supervisor at regularly scheduled times as determined by supervisor. Report problems, questions, and concerns to supervisor at other times as needed. Possess knowledge of regulations and standards of the agency, state, county, payers, Joint Commission, and other program stakeholders. Participate in development of Professional Development Plan. Provide Human Resources Department with current clearance and training/CEU documentation, and other documentation upon request. Possess and maintain a current driver’s license in your state of residence, if applicable. Possess and maintain valid automobile insurance, if applicable. Monitor effectiveness of own service delivery based on outcome measures including Perception of Care Scale, consumer satisfaction surveys, and progress notes/service reviews. Inform supervisor about issues or questions related to program operation. Write internal Incident Reports and submit to supervisor within 24 hours. Notify Incident Point Person immediately if incident is reportable in HCSIS. Notify supervisor or on‑call designee of all incidents in prescribed time frame. Maintain professional relationships with consumers, payers, and community support service representative and agencies. Ability to assist consumers in development and implementation of Wellness Recovery Action Plan (WRAP). Experience and/or Education: High School Diploma or Equivalency. A current or former recipient of mental health services (any setting) and a willingness to acknowledge this experience to consumers and others as appropriate. Minimum Licensure/Certifications: Must have a Peer Specialist Certification. Clearances: Pennsylvania Act 33 & 34 clearance, FBI Clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion list. What’s in it for you? Total Rewards (for Full‑Time Employees > 30 hours/week): Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose‑driven organization, visit us at Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Holcomb-Behavioral-Health-Systems