Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Technical Support Engineer, SaaS Ops & Incidents (Hybrid)

Axon Enterprise Inc

Axon Enterprise in Seattle, Washington, is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational excellence across our SaaS infrastructure. This hybrid role requires three to four days in the office and close collaboration with Engineering and Customer Operations. You will troubleshoot issues, document bugs, and work with Engineering to prioritize fixes, while contributing #J-18808-Ljbffr Axon Enterprise Inc

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Technical Support Engineer, SaaS Ops & Incidents (Hybrid) in Seattle, WA vacancy
  • Axon is seeking a Technical Support Engineer (Tier 2+) to support the Axon 911 platform, ensuring reliability...  ...and performance across a growing SaaS environment. You will work with...  ...excellent customer experiences in a fast-paced, hybrid setting. #J-18808-Ljbffr Prepared
    Senior

    Prepared

    Seattle, WA
    1 day ago
  • $99.4k - $150.3k

    Salesforce.com, inc. is looking for a Technical Support Specialist in Seattle, WA, to manage support requests and provide technical resources...  ...skills. The ideal candidate will have 5+ years of B2B SaaS experience and be knowledgeable in Salesforce CRM. The position... 
    Senior

    Salesforce.Com Inc

    Seattle, WA
    1 day ago
  • $99.4k - $150.3k

    Salesforce is seeking a Technical Support Specialist in Seattle to join our Technical Support team. You will manage support requests and work...  ...Ideal candidates have 5+ years of support experience in B2B SaaS, a Bachelor’s degree, and strong knowledge of Salesforce CRM.... 
    Senior

    Salesforce

    Seattle, WA
    1 day ago
  • Nordstrom, Inc. is seeking a Senior Program Manager, Tech to drive Workday Workforce Management...  ...initiatives and AI enablement across HR. Hybrid Seattle-based role with responsibilities...  .... The ideal candidate has extensive SaaS program management experience, HRIS/workforce... 
    Senior

    Nordstrom, Inc.

    Seattle, WA
    5 days ago
  • EcoVadis seeks a Legal Counsel Expert to support the Head of Legal with transactional, regulatory...  .... You will advise on contracts, lead SaaS negotiations, and coordinate with...  ...strong communication and drafting skills. Hybrid remote work is available in the United States... 
    Senior
    Remote work

    EcoVadis

    Seattle, WA
    2 days ago
  •  ...la résolution des pannes Avaya et MS Teams, avec escalade coordonnée et communication fluide entre les groupes. Vous gérerez les incidents, documenterez les procédures et contribuerez à l’amélioration continue des systèmes de communication d’entreprise, tout en respectant... 
    Senior

    General Dynamics

    Seattle, WA
    1 day ago
  • Logixboard is seeking an experienced Product Designer to shape complex B2B SaaS workflows. You will partner with Product and Engineering to define problems, explore multiple design directions, and raise the craft bar across the product. You will also integrate AI thoughtfully... 
    Senior

    Social Leverage

    Seattle, WA
    4 days ago
  • $75k - $124.5k

     ...candidate has 2-5 years of relevant experience, strong financial modeling skills, and excels in communication. This position offers a competitive salary between $75,000 and $124,500 annually, along with a hybrid work schedule and comprehensive benefits. #J-18808-Ljbffr Urbint
    Senior

    Urbint

    Seattle, WA
    4 days ago
  • $131.25k - $210k

     ...transforming public safety operations. The role requires over 5 years of experience in software product management. The position follows a hybrid work schedule balancing in-office collaboration and remote work opportunities. The compensation ranges from USD 131,250 to USD 210,... 
    Senior
    Work at office
    Remote work

    Jobleads-US

    Seattle, WA
    5 days ago
  • Electronic Arts is looking for a Senior Product Marketing Manager specializing in mobile games based in Seattle. This role involves defining...  ..., and excels in collaborative environments. The position is hybrid, allowing flexibility with 3 days in office and 2 days remote.... 
    Senior
    Work at office
    Remote work

    SupportFinity™

    Seattle, WA
    1 day ago
  • $140k - $150k

     ...communication skills. You will manage a team of 14, handle budget oversight, and partner with local leadership on initiatives. The position is hybrid and offers a competitive salary range of $140-150K annually along with bonuses and benefits. #J-18808-Ljbffr AMS-Staffing-Inc
    Senior
    Work at office
    Local area

    AMS-Staffing-Inc

    Seattle, WA
    5 days ago
  • $78k - $140k

    A leading financial services firm seeks a Senior Production Automation Support Engineer to join its Parametric team in Seattle. This role involves supporting...  ...financial services is a plus. The position offers a hybrid work model and an attractive salary range of $78,000 -... 
    Senior

    Morgan Stanley

    Seattle, WA
    2 days ago
  • $62k - $73k

     ...looking for a position where you support the same users, the same...  ..., we are eager to find a Technical Support Engineer II (Systems Analyst) who...  ...This position is listed as Hybrid and requires flexibility to...  ...Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies... 
    Work at office
    Immediate start
    Remote work
    Work from home
    Shift work

    Remote Genie

    Seattle, WA
    4 days ago
  • Providence is seeking a Senior Financial Analyst for Regional Finance Operations to support the Washington and Montana service areas in a hybrid work model. You will analyze financial performance, develop monthly reports, and communicate insights to ministry teams and... 
    Senior

    Providence

    Seattle, WA
    3 days ago
  • Axon is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams for the Axon 911 platform. You will troubleshoot issues...  ..., and knowledge‑base development within a fast‑paced, hybrid environment. 3-4 days in the office expected. #J-18808-Ljbffr... 
    Senior
    Work at office

    Axon

    Seattle, WA
    1 day ago
  •  ...seeking a Systems Administrator (Engineer) to join our Field Services Team in...  ...for clients and providing hands-on support across varied IT environments. The...  ..., and proficiency in various technical tools. The position offers a hybrid work model of 3 days in office and... 
    Senior
    Work at office
    Remote work

    Seitel Systems

    Seattle, WA
    5 days ago
  • A leading financial advisory firm in Seattle is seeking a Senior Systems Engineer to manage and enhance its hybrid IT infrastructure. Applicants should have over 8 years of experience in systems engineering, with strong expertise in Azure and M365 services. This role offers... 
    Senior

    Brighton Jones LLC

    Seattle, WA
    4 days ago
  • Cypress HCM is seeking an IT Support Specialist to provide local and remote Level 1 support for employees around the world. You will install...  ...strong knowledge of Apple and Windows OS, and proficiency with SaaS tools such as Okta, Google Workspace, Zoom, and GitHub. #J-1880... 
    Remote job
    Work at office
    Local area

    Cypress HCM

    Seattle, WA
    4 days ago
  • $99.4k - $150.3k

     ...to add a new member to our Technical Support team as we scale our world class...  ...between support and engineering. You’ll be working on the cutting...  ...knowledge base. Working on our incident response team to provide...  ...providing support in a B2B SaaS company. Bachelor’s degree.... 
    Senior

    Salesforce

    Seattle, WA
    1 day ago
  • $130k - $195k

     ...ubiquitous. We build the foundation for agent engineering in the real world, helping developers...  ...world. About The Role We’re hiring a Technical Support Engineer to lead our customer support...  .... Lead post-mortems for critical incidents and feed learnings back into product... 
    Senior
    Remote work
    Flexible hours

    LangChain

    Seattle, WA
    3 days ago
  • $80.9k - $150.3k

     ...future of Salesforce. The Signature Support Engineer (Technical) is a customer-focused expert and is...  ...glove" support practices associated to incident prediction and prevention...  ...3+ years of development experience (Senior role); 2+ years as a Technical Support... 
    Senior
    Worldwide

    Salesforce.Com Inc

    Seattle, WA
    3 days ago
  •  ...seeking a Principal Incident Response Lead...  ...Lead is a senior individual contributor...  ..., bot defense, hybrid multicloud, and...  ..., product engineering, SRE, cloud operations...  ..., customer support, and business...  ...5 environments.Technical...  ...response programs in SaaS, cloud, hybrid,... 
    Full time
    Work at office
    Local area

    F5 Networks

    Seattle, WA
    2 days ago
  • Wealthfront is seeking a Senior Software Engineer with Networking expertise to join the Infrastructure...  ...using IaC, contribute to hybrid cloud architecture, and own network telemetry, configuration, and on-call incident response. #J-18808-Ljbffr Wealthfront
    Senior

    Wealthfront

    Seattle, WA
    1 day ago
  • Truveta is seeking a Senior Software Engineer to participate in a multi-model data processing team. This role requires deep expertise in cloud-native infrastructure, distributed systems, and strong product thinking. You will partner with Compute Platform, security, ML... 
    Senior

    Truveta

    Seattle, WA
    1 day ago
  • $192k - $240k

    Brex is seeking a Senior Software Engineer for Infrastructure in Seattle to lead the design and operations...  ...fast while managing observability and incident management processes. The role...  ...product and engineering teams in a vibrant hybrid work environment, allowing for... 
    Senior
    Flexible hours

    Brex

    Seattle, WA
    4 days ago
  • $79.47k - $105.96k

     ...Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support...  ...support and maintain a complex SaaS infrastructure while adhering...  ...resolving high‑priority incidents through timely communication...  ...timeframes Work Location This is a hybrid role , with an expectation... 
    Work at office
    3 days per week

    Axon Enterprise

    Seattle, WA
    1 day ago
  • $79.47k - $105.96k

     ...Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support...  ...support and maintain a complex SaaS infrastructure while adhering...  ...resolving high‑priority incidents through timely communication...  .... Work Location This is a hybrid role , with an expectation... 
    Work at office
    3 days per week

    Axon

    Seattle, WA
    1 day ago
  • EngineersOfAI is looking for a Senior Software Engineer, Infrastructure (Release Engineering) in Seattle...  ...core systems for release and incident management. The position requires collaboration...  ...experience with CI/CD pipelines. The hybrid work model includes remote flexibility... 
    Senior
    Remote job

    EngineersOfAI

    Seattle, WA
    4 days ago
  • People Inc. seeks a Senior Manager, Editorial Advertising Operations to package, operationalize and execute digital sponsorships for brands like Food & Wine, Travel + Leisure, Allrecipes, and People. The role collaborates with Brand Marketing, Editorial and Sales to scale... 
    Senior

    Dotdash Meredith

    Seattle, WA
    1 day ago
  • $176k - $253k

     ...the future of how work gets done.We are hiring a Senior Security Engineer, dedicated to Product Security Incident Response. In this role, you will lead and architect...  ...Azure, GCP) and the threat landscape specific to SaaS and AI platforms.SQL proficiency, plus experience... 
    Senior

    Snowflake

    Bellevue, WA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Technical Support Engineer, SaaS Ops & Incidents (Hybrid). Be the first to apply!