DevOps Engineer

DevOps Engineer

In this role, we are seeking a talented DevOps Engineer for our engineering team with experience to design, implement and scale our technologies, approach, and platform to support our HA systems. Responsible for deploying & maintaining deliverables in all phases of the Software Development Life Cycle (SDLC) by collaborating with business, development & systems engineering teams. Responsibilities include scope definition for infrastructure, infrastructure build out, application environments maintenance, application deployment, application robustness testing through performance testing and continued application support through on-call cadence. Qualified candidates will bring the latest software development, automation and deployment practices. You will develop systems to accelerate our deployments for a variety of software projects, use your talents and passion to build out complete enterprise systems. Work collaboratively with the developer to automate, deploy, operate, maintain and monitor our systems in multiple data centers.

Key responsibilities include:

• Experience working closely with developer along with supporting operations functions within an Agile/Scrum environment
• Responsibility for related application, technology and data scalability and security pertaining to application growth
• Implement the high-quality execution of software products against project plans and delivery commitments
• Establish milestones for infrastructure buildouts, engineering, development, testing and implementation of application environments
• Responsibility for multi-channel software development lifecycle, enhancements/modifications, system configuration, migrations/upgrades, and production support
• Provide support and troubleshooting for all related systems and technologies
• Sound understanding on Cloud related technologies
• Production Operations and support
• Participate in troubleshooting efforts to find the root cause and provide valuable suggestions to prevent this from happening again
• Implement robust application optimization techniques such as CDN, Cloud, and caching techniques
• Build and operate a high performance stable and resilient cloud platform
• Focus on Site Reliability Engineering Practices
• CI/CD Automation: Build and refine pipelines using GitHub Actions and Argo Workflows to support engineering
• Work closely with our cross functional IT and technology partners to ensure system interactions are top notch and to your standard
• Align our technology with business strategy, including scope definition, cost estimations, resource allocation, business requirements, process design, technical specifications, data management, compliance, testing

Required experience and qualifications include:

• Education: Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Administration or related field
• Years of Experience: 3 - 5 years
• 3+ years of hands-on experience implementing, operating and maintaining infrastructure for high volume enterprise applications
• 3+ years of experience in distributed system development (design and support of systems with scalability and disaster recovery robustness) to support compute use cases for business requirements
• 3+ years of operations experience with production systems in public cloud environments (GCP preferred)
• Proficient with containerization and cluster management technologies including Kubernetes and Docker
• Deep understanding and hands-on experience with Cloud Native deployment and monitoring tools/technology with expertise in areas like Kubernetes, Helm charts, container based deployment, Service Mesh, Prometheus, Grafana, etc.
• Motivated by a DevOps culture and Site Reliability Engineering concepts

Critical skills and attributes include:

• Experience in operating systems (Windows, RedHat, CentOS, Amazon Linux), networking (Akamai, Nginx, Apache, AWS/GCP VPC), and/or software (Terraform, Bash, Sh) packages
• Experience integrating monitoring, alerting and reporting tools (NewRelic, Akamai, Grafana, Elasticsearch, Prometheus) with existing and newly developed systems
• 3+ years of cloud engineering and development experience. Must have experience extending and supporting cloud-based systems using Terraform and GCP or AWS
• 3+ years of experience implementing and supporting microservices architecture using containers, with tools such as Docker, AWS ECS or GCP Compute/GKE
• Experience working with database systems such as Cloud SQL, BigQuery, AWS RDS, Oracle SQL, MongoDB & Elasticsearch
• Build CI-CD pipeline for code deployment using Argocd, Argo Workflow, GitHub Actions
• Experience in supporting open-source Web and Application Services (Java, Ruby, PHP, Python, Perl)
• Experience with bash, perl, or other shell scripting required
• Experience with git fundamentals required
• Experience with Level 1 & 2 support, monitoring of customer and business systems and participate in 24/7 on-call support activities
• Experience in SOX / PCI Compliance Preferred
• Retail experience Preferred