On Demand Driver - Full Time

On Demand DriverRock Region METRO (METRO) is Arkansas' largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.Starting Pay $17.31 per hourCandidate must be able to work evening shifts/weekendsBenefitsCompany Advancement OpportunitiesDental, Vision, and Employer Paid Health InsuranceEmployer Paid Disability & Life insurance457 (b) Deferred Compensation Retirement PlanPaid Vacation, Paid Holidays & Paid Sick LeaveIn-house Training OpportunitiesTransit Passes for Employees & Eligible DependentsBi-weekly PayOvertime EligibilityDirect DepositCredit Union MembershipMinority Lead WorkforceUniforms ProvidedFulfilling WorkCommunity ServiceSafety/Attendance AwardsWork-Life BalancePost High School Education Not RequiredNo requirement for Commercial Driver's License (CDL)On Demand Driver Job DescriptionThis position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.Essential FunctionsPerform visual vehicle inspections and report any mechanical problems or defectsPick up and discharge passengers as directed.Collect fares and transfers, issue transfers, and inspect passes for validity.Operate 2-Way radios to communicate with Dispatch and managementComplete written reports on accidents or other unusual incidents in an accurate and timely manner.Perform other customer service activities as necessary.Operate MDT's or electronic communication devices.Provide passengers with general information of routes and schedules.Knowledge, Skills, and AbilitiesKnowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.Ability to:Learn METRO's policies and procedures,Read write and make basic math calculations,Work varied hours to cover scheduled operations,Exercise good judgment and problem-solving skills,Understand and follow oral and written instructions spoken or written in English,Operate vehicle safely and efficiently,Provide on-time and dependable service to the public,Learn about METRO's services,Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions,Keep accurate recorded logs of trip information when required.Minimum QualificationsAny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:A. Required Education:Graduation from high school or equivalent.B. Required Prior Experience:Must be at least twenty-one (21) years of age,Prefer three years of experience as a driverOne year working with the general publicC. Special Requirements, including Licenses and/or Certifications:Must have a good driving record as defined by METRO.Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor VehiclesMust have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.Employment StatementMETRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.Strong preference given to local central Arkansas candidates.