Senior Systems Engineer

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world. Why join OCLC? OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits. Benefits best-in-class health coverage retirement plans with generous company contributions paid parental leave and adoption assistance tuition reimbursement and Public Service Loan Forgiveness eligibility company-subsidized pricing on local tickets and memberships Free use of our on-site fitness center, gym sports, group exercise classes, and game room Onsite catering and cafeteria subsidized by OCLC Health and wellness events Work environments with individual and team spaces and the latest technology tools Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs. Job details OCLC is seeking a Senior Systems Engineer (DevOps) to support and enhance the Wise Integrated Library System (ILS) platform used by public libraries. This role focuses on ensuring the platform remains secure, reliable, scalable, and efficient through automation, monitoring, infrastructure management, and continuous improvement. Responsibilities Design, maintain, and optimize Linux-based infrastructure (RHEL preferred). Automate operational tasks, deployments, and configuration management using Ansible and scripting (Bash/Python). Improve infrastructure provisioning, patching, upgrades, and platform maintenance processes. Implement and enhance monitoring, alerting, and observability solutions. Lead incident resolution, root cause analysis, and preventive improvements. Support customer environment deployments and platform improvement projects. Collaborate with development teams to improve CI/CD and deployment processes. Create technical documentation, runbooks, and promote knowledge sharing. Provide technical leadership, mentoring, and cross-team coordination. Required Qualifications Bachelor's degree or equivalent experience. 6+ years in DevOps, Systems Engineering, Platform Engineering, or related roles. Strong experience with Linux (RHEL) administration and troubleshooting. 6+ years of Ansible and automation/IaC experience. Proficiency in Bash and Python scripting. Experience with SQL/MySQL. Monitoring, incident management, and production support expertise. Strong analytical, problem-solving, and communication skills. Preferred Qualifications Docker, Kubernetes, Helm Jenkins and CI/CD tools Rundeck Solr, etcd Networking (DNS, routing, firewalls) Cloud or hybrid infrastructure experience ITIL/change management practices Experience working with distributed/global teams Ideal Candidate A proactive DevOps professional with deep Linux and automation expertise who thrives in production environments, drives operational excellence, leads critical incident response, and collaborates effectively across technical and business teams. Working Conditions Normal office environment. ADA/EAA The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Company culture We are a non-profit global technology company that develops innovative services for libraries. Together with member libraries, we connect people to the resources they need to learn and grow, and ultimately, to transform the world. We connect libraries to other libraries, making their work more efficient and effective. Our large-scale, high-performance cloud computing services enable libraries to share data, work, and resources to save money and better serve their communities. We are dedicated and passionate about libraries—and helping them change lives. Our goal is to provide innovative technologies for every library to help them meet the demands of a rapidly changing digital world. Our success depends on our ability to deliver new, high-quality features and stable, scalable solutions for libraries. Live our values: New ideas. Open dialog. Hard work. Recognition. Purpose. We offer a dynamic, fulfilling work environment that is productive, collaborative, innovative—and fun. We are consistently rated among the top employers within Central Ohio and across the IT landscape. There is a strong, team-based culture where everyone is appreciated and focused on common goals. You will make a difference. Equal Opportunity Employer OCLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr