Diesel Generator Field Technician

Job Description

Job Description

An established leader in emergency and standby power generation services is hiring experienced Service Technicians .

Reporting to the Service Manager, you will perform and support service operations for commercial and industrial customers — preventive maintenance, emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment, including Bypass Isolation ATS and associated machinery.

What You'll Do

• Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
• Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery
• Make pre-startup site visits to advise and assist installing contractors
• Provide customer-focused support to enhance relationships and resolve concerns
• Lead and support safety initiatives, ensuring compliance with safety protocols
• Support quality control programs and proper documentation of service work
• Advise on time and materials needed for various service levels
• Provide after-hours emergency response support as needed (occasional overnight travel required)

Requirements

• High school diploma or GED preferred
• Generator service experience — commercial/industrial standby power preferred
• Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus
• Solid knowledge of switchgear
• Positive attitude and strong customer service skills
• Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports
• Intermediate Microsoft Office skills; strong organizational and communication abilities

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Company Truck
• Uniforms