Sales Coordinator

Sales Coordinator

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors a luxurious and comfortable home with resort-style hospitality, promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we look for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety & Joy.

We offer competitive wages and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults.

We have an immediate need for a Sales Coordinator for The Blake at Carnes Crossroads.

Primary Responsibility:

• Successfully organizes and implements the marketing plan on a daily basis; utilizes QSLM approved reports to inform leadership team of census, lead development, tour planning and up-coming admissions. Know budgeted census, net admission goals and actual census at all times.
• Coordinate move-in dates and times with families, residents, and internal teams. Implement best practices to streamline move-ins, reduce errors, and enhance resident experience.
• Utilizes the CRM daily in order to document inquiries, deposits, admissions, census, schedule, advertising and sales calls.
• Supports the Director of Sales to achieve four to six admissions per month for success. An admission is defined with the following parameter: 30+ day stay. Any stay less than 30 days is defined as a respite stay. Ensures that admissions occur successfully and effectively communicates all resident care issues to the appropriate departments (maintenance, dietary, activities and wellness). Follows-up with residents and family members after an admission; and passes responsibilities of operations and care to the appropriate department director.

Requirements:

• Basic working knowledge of sales and marketing as it relates to senior housing.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills with empathy and patience.
• Detail-oriented with ability to track multiple move-ins simultaneously.
• Problem-solving mindset to address unexpected challenges during move-ins.
• Assumes personal accountability of assigned duties and completes task in a timely and accurate manner. Ability to define specific, measurable, attainable, relevant, timely goals and objectives.
• Able to clearly present information, accurately communicate, provide necessary level of detailed service even under stressful or demanding conditions.
• Able to work a flexible schedule, which may include but not limited to evenings, weekends, and holidays.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
• College degree in Marketing or a related field preferred
• Sales experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities