Retail Team Lead

Cheeky Monkey Toys - Immediate Retail Team Lead Full Time Opportunity Are you passionate about play and exceptional customer service? Do you thrive in a positive and flexible work environment? Cheeky Monkey Toys, a beloved family-owned toy store with locations in downtown Menlo Park and downtown Los Altos, is looking for a Retail Team Lead to join our dynamic team at our Menlo Park location. This is a sales floor position, with primary responsibilities of customer service, but also guiding the team with daily tasks in collaboration with the store manager. Our stores have been providing a well-curated selection of toys and gifts since 1999, and we take pride in offering exemplary customer service to guests of all ages. Job Perks: Delightful work environment that appreciates the art of play Opportunity to develop strong customer relationships Flexible scheduling with Saturday availability required Availability at least through Christmas, although we are looking for a permanent position Hourly compensation based on experience Benefits including sick and vacation time, an employee discount for all, and available health insurance for full-time employees Skills: Exceptional customer service techniques Experience with retail and/or supervisory skills, 1 year minimum Gift wrapping and merchandising skills Restocking Building and nurturing customer relationships Location: Menlo Park We are two local, family owned and operated, independent toy stores. We have been in business in downtown Menlo Park since 1999, and expanded with a second store in downtown Los Altos in 2022. We offer a wide range of products for children from newborns to adults - anyone young at heart. We pride ourselves on having a well curated selection of toys and gifts and exemplary customer service. #J-18808-Ljbffr Workstream