Franchise Administration Manager

Job Description

Job Description

Benefits:

• Health insurance
• 401(k)
• 401(k) matching
• Dental insurance

WHAT A DIFFERENCE
At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. It informs our what, how and who. Our belief that who children become is as important as what they know comes to life through our exclusive, research-informed approach to teaching and learning. We deliver more than a curriculum; we provide a life-changing early learning experience for children and their families.

We believe who you are is as important as what you know. While experience and knowledge are an important part of the success equation, who you are matters just as much. We seek to build teams of individuals who maintain trusted relationships, demonstrate accountability, influence without authority, have a service mindset, agility and curiosity.
 
WHAT YOU’LL DO
The Franchise Administration Manager is responsible for the oversight and execution of the franchise administration process for new awards, transfers, renewals, amendments, and other franchise documents. He or she will ensure the process is completed in a timely, accurate and thorough manner while displaying a service mindset.

Duties and Responsibilities:

General Franchise Administration:

• Manages the new franchise award documentation process: prepares, issues, and coordinates execution offranchise agreements and ancillary documents as needed.
• Manages the life cycle of franchise agreements.
• Monitors and maintains the CRM to ensure information is up-to-date, accurate, and complete.
• Issues and executes various amendments to franchise agreements, including related to ownership realignments and development changes, as well as termination agreements.
• Manages Franchise Owner refinancing process and coordinates subordination agreement preparation and signing.
• Manages the execution of school expansion projects, in coordination with other teams.
• Interfaces with Franchise Owners to communicate process, collect necessary information, handle individual circumstances, and distribute and coordinate execution of documents.
• Provides support to the Sr. Director, Franchise Administration as needed on special projects or other key initiatives.

Franchise Transfers:

• Project manages the school transfer process, including tracking all milestones, deadlines, and action items for buyer, seller, and internal teams.
• Proactively manages reporting for transfers to ensure timely cross-team collaboration.
• Coordinates with outside counsel regarding purchase and sale documents and closing process.
• Prepares, issues, and coordinates execution of transfer agreements.
• Interfaces with buyer, seller, and other stakeholders (lender, title company, etc.) to keep the transfer process on track and help ensure closings occur as anticipated.

Franchise Renewals:

• Manages the franchise renewal process to ensure milestones are met in a timely manner.
• Proactively manages reporting to ensure active agreements are always in place and ensure timely cross-team collaboration.
• Reviews signed renewal agreements, negotiated terms, and amendment for completeness and accuracy.
• Prepares, issues, and coordinates execution of renewal agreements.

WHO WE ARE LOOKING FOR
Our ideal candidate will possess a mix of the following skills and competencies:

• Bachelor degree preferred
• 3-5 years in a related work environment, preferably in franchising, contract administration, or legal
• Experience implementing a CRM system, or establishing data standards is beneficial
• Proficiency in Microsoft Office Suite (Microsoft Word, Excel and PowerPoint)
• Proven ability to communicate effectively, both written and verbally, to multiple groups, both up and down/ internal and external

WHAT YOU’LL GET
We offer competitive pay and the opportunity for EVERYONE to earn commission and/or bonuses based on company and personal performance. We demonstrate our commitment to children and families with reimbursement of up to 50% of tuition at any of our Primrose schools and a flexible work environment. Full-time staff are eligible for health, dental and vision insurance.