Recruitment Associate

About Us Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes. At the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do. About the Role: We Care Senior Care is hiring Recruiter Associate to support caregiver recruiting, hiring, and retention for our growing senior care team. This is a full-time, in-office, KPI-driven recruiting role. Success requires high-volume outbound calling, consistent follow-up, and accountability to recruiting and retention metrics. If you are motivated by goals, numbers, and measurable results, and enjoy working with people, this role may be a strong fit. This is a staffing and recruiting position, not a general HR role. Benefits

• Competitive Pay
• Flexible Schedule
• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Paid time off (vacation, holidays, birthday)
• Employee referral program
• Full-time, stable, in-office position

Key Responsibilities

• Make daily outbound calls to applicants (phone-based recruiting / “smile and dial”)
• Screen, interview, and hire caregivers efficiently
• Track and meet recruiting KPIs (calls, interviews, hires)
• Conduct performance conversations and retention follow-ups
• Support caregiver engagement and reduce turnover
• Respond to employment inquiries via phone, email, and walk-ins
• Schedule and conduct interviews (in-person and phone)
• Complete background checks, drug screens, references, and onboarding steps
• Maintain accurate applicant and employee records in the ATS
• Conduct caregiver check-ins, annual reviews, and performance conversations
• Address attendance, performance, and retention issues professionally
• Partner with scheduling to improve utilization and caregiver retention
• Meet expectations for staffing metrics (hiring volume, turnover, utilization)
• Represent Home Instead in the Sheboygan community

Qualifications

• Experience in recruiting, staffing, HR support, sales, or call-center roles preferred
• Comfortable with phone-heavy, outbound calling environments
• Results-driven and accountable to metrics
• Strong communication and relationship-building skills
• Organized, dependable, and able to manage multiple priorities
• Ability to handle performance conversations with professionalism and respect

Our Culture Home Instead operates with a people-first culture rooted in Love(v), love as a verb. Our one and only core purpose is to teach others about Love(v) through our eight attributtes: patience, kindness, humility, selflessness. respectfulness, forgiveness, honesty, and commitment, paired with accountability and clear expectations. We believe strong culture and strong results go hand in hand. We Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer.