Lead Technician
$60 - $70 per hourYellowstone Local
Yellowstone Local is proud to represent TDI Refrigeration, an industry leader in commercial and industrial refrigeration and HVACR services. You know how to solve the problems others cannot, lead from the field, and deliver work that keeps critical systems running. What's in It for You?
- Pay: $60-$70 per hour
- The company-specified base medical plan is 100% covered for employees and 70% covered for dependents
- Employees also have the option to upgrade their medical plan for an additional cost
- Dental and vision insurance
- Retirement benefits
- Sick leave
- Paid holidays
- Paid time off with negotiable starting accrual
- Company vehicle use for field operations, subject to company policies
- Gas card
- Company phone
- Tool account
- Health Savings Account (HSA)
- Field-based role serving the Aurora, CO area
- Leadership responsibility without direct supervisory duties
- Opportunities to mentor technicians and strengthen your technical leadership skills
- Exposure to advanced commercial and industrial refrigeration, HVACR, electrical, plumbing, and mechanical systems
- Ongoing training and development around emerging technologies, industry standards, and best practices
- Varied work that includes troubleshooting, service, repairs, project support, commissioning, and high-profile customer accounts
- Schedule flexibility based on customer and operational needs
- You will be trusted to take ownership of difficult service calls and complex technical problems from diagnosis through completion.
- You will work alongside experienced service and construction leaders who value accuracy, accountability, and strong field performance.
- You will have the opportunity to guide and mentor service technicians while continuing to grow your own technical expertise.
- You will help shape service quality, safety, efficiency, and customer satisfaction across the operation.
- You will join a team that takes pride in high standards, reliable workmanship, and getting the job done right.
- Diagnose, service, maintain, and repair commercial and industrial HVACR and refrigeration equipment.
- Work with electrical systems, plumbing, machinery, controls, and other specialized equipment related to company operations.
- Help the field supervisor coordinate service technicians, projects, workloads, priorities, and deadlines.
- Provide field guidance, technical training, mentoring, and support to technicians as needed.
- Manage and maintain high-profile customer accounts while delivering responsive, professional service.
- Troubleshoot complex equipment malfunctions, system failures, and operational issues.
- Identify root causes and develop effective repair solutions that reduce downtime and improve system performance.
- Perform inspections and quality assurance checks to confirm repairs and installations meet company standards, industry codes, and customer expectations.
- Serve as a primary customer contact for technical questions, service updates, concerns, and issue resolution.
- Complete service reports, work orders, site logs, equipment documentation, and other required paperwork accurately and on time.
- Support service and construction managers with the documentation needed for projects, commissioning, warranty submissions, and customer records.
- Review service performance, productivity metrics, and key performance indicators to identify opportunities for improvement.
- Follow and enforce safety regulations, hazard controls, risk mitigation procedures, and accident-prevention practices.
- Safely work around propane, ammonia, synthetic refrigerants, cleaners, and other materials used in refrigeration operations.
- Manage tools, equipment, parts, materials, and labor resources efficiently.
- Order and replenish parts and materials accurately while coordinating with the service manager and field supervisor.
- Support start-up, commissioning, warranty, and project closeout activities.
- Drive a company vehicle and maintain a safe, acceptable driving record.
- Perform field work that may involve high noise levels, extended periods of standing, walking, sitting, lifting, carrying, reaching, pushing, and pulling.
- Occasionally lift and move up to 50 pounds, with reasonable accommodations available for qualified individuals with disabilities.
- Work a flexible schedule as needed to meet customer needs.
- Perform additional duties related to TDI Refrigeration operations and company programs.
- Minimum 5 years of experience as a Service Technician, HVAC Technician, Refrigeration Technician, or Industrial Refrigeration Technician
- Trade school education or equivalent hands-on experience in HVACR, refrigeration, mechanical systems, or a related field
- Advanced experience in diagnosing, servicing, maintaining, and repairing commercial or industrial refrigeration and HVAC systems
- Universal EPA Section 608 Certification
- HAZWOPER Certification
- RETA CIRO Certification (Refrigeration) or NATE Certification (HVAC)
- Ability to obtain or maintain additional certifications required for start-up, commissioning, and warranty work
- Strong knowledge of commercial refrigeration, industrial refrigeration, HVACR systems, electrical systems, controls, plumbing, and mechanical equipment
- Working knowledge of industry safety regulations, mechanical codes, refrigeration standards, and service best practices
- Experience using diagnostic tools, technical manuals, service software, and equipment documentation
- Strong troubleshooting, analytical, and root-cause problem-solving skills
- Leadership experience with the ability to train, guide, and mentor field technicians
- Strong verbal and written communication skills
- Excellent customer service and account management skills
- Ability to organize multiple priorities and complete work accurately in a fast-paced field environment
- Ability to complete detailed service reports, work orders, project documentation, and site records
- Valid driver's license with an excellent driving record
- Ability to participate in the company's DMV Pull Notice Program
- Ability to work a flexible schedule based on service demands and customer needs
Vacancy posted 5 days ago
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