Operations Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Operations Manager Full Time Management Wood River, IL, US 30+ days ago Requisition ID: 3677 Weekly Pay Ongoing Opportunities for Growth, Development, and Career Advancement Medical, Dental, Vision, and Life Insurance 401K with Company Match Premium-Free Medical Insurance Option PositionSummary Under minimum supervision the Operations Manager will support operations, through the dispatch, employee retention and advancement, sales/marketing for the Branch or assigned territory. The Operations Manager’s overall accountability is to ensure customerresponsivenessandcustomersatisfaction;achievedbyprovidinghighquality industrial cleaning service focused on safety and our customer’s needs. The Operations Manager’s specific responsibilities include but are not limited to the following: Demonstrated experience in operations management, chemical cleaning services (or related industrial/environmental services), and sales or business development, with the ability to integrate operational execution and client growth strategies. EssentialDutiesandResponsibilities Act as a safety and environmental champion, lead by example, participate in health,safetyandenvironmentactivitiesandarrangethecorrectionofunsafe conditions and facilitate coaching/training of subordinates to change unsafe behaviors. Developandmaintainstrongcustomerrelationsbyrespondingtocustomerneeds and coordinating the appropriate support through utilizing the dedicated crew and/or directing support from the Branch Manager. Effectivelyandprofessionallycommunicatewithcustomertoensurejob/tasksare performed in the desired manner. Train and mentor Field Service staff on the operation and maintenance of water blasting and related equipment, including automated equipment to ensure safeandefficientoperation;provideinputtothegeneralmanagementregarding performance evaluations for individuals. Ensurecompliancewithallpoliciesandprocedures. Set up work site/area (equipment, tools, and employees) to ensure all workers, company/customerequipmentandfacilitiesremainsafeanddonotincurpersonal injury or damages as a result of the work performed. Ensureemployeesareworkinginthe mostcost-effectivemannertocompletethe job/task in the best interest of safety, efficiency, and customer satisfaction. Conductsafetymeetingswithemployeespriortoeachjobandassurethatproper safety procedures are followed. Professionally complete or direct and review the completion of all on-site paperwork/job tickets for the company and customer to drive accurate billing and payroll functions and assure regulatory compliance; ensuring that all daily job tickets are accurately input into the mobile tablet system and all items used to perform the work are properly captured, including compliance with electronic driver logs (ELD) Direct personnel at jobsite and perform any necessary work task to ensure the job is completed safely and to the customer's satisfaction Evaluate employee performance and conduct on-the-job training and coaching when necessary The Site Operations Manager will also undertake other responsibilities and duties that may be assigned by SES from time to time. Qualifications Minimumof5yearsintheEnvironmentaland/orIndustrialServicesindustry Bachelor’sDegree,aminimumof3yearsmanagerial/supervisoryexperience Strong background in team building FunctionalRequirements Physicaldemandslimitedtowalking,standingandsitting Liftingandmovingequipment IndustryKnowledge BusinessAcumen StrategicManagement OrganizationalAgility Negotiating BuildingEffectiveTeam Highethicsandvalues Action-orientedandresults-driven Customerfocusedandemployeesafetyattitude ExcellentoralandwrittenCommunications About us Superior Environmental Solutions (SES) is a leading provider of industrial and environmental services throughout the Midwest. Founded in 1999, the company operates in multiple states across the Midwest. Our services include water blasting, tank cleaning, emergency response, vacuum truck services, waste management, transportation, and hazardous waste disposal. SES is committed to providing responsive and quality service to manufacturers in an array of industries. Our team members are the most important asset and strength of our organization. Our in-house and ongoing training programs ensure that all SES employees are well-educated in OSHA regulations and SES-specific operational policies. SES is committed to providing a safe work environment and exceeding our customer’s expectations in every way. #J-18808-Ljbffr