Investigation Oversight and Compliance Supervisor

Investigation Oversight and Compliance SupervisorOak Hill is seeking a detail-oriented and collaborative Investigation and Oversight Compliance Supervisor to lead the oversight of investigation quality, compliance, and recommendations implementation across our Community Programs and Education services.This leadership role is responsible for ensuring investigations are conducted thoroughly, fairly, and within required timelines while maintaining compliance with Department of Developmental Services (DDS), Department of Public Health (DPH), and organizational standards. The successful candidate will serve as a key resource to investigators, managers, and leadership teams while driving continuous improvement in investigative practices.Work Arrangement: Hybrid (mix of Office, Remote and occasional travel)Department: LegalReports To: Secretary & General CounselWeekly Schedule: Monday - Friday 8:00 am -4:00 pmCompensation: $85-$95K/yrFull-Time | Non-Union | ExemptWhat You'll DoOversee the quality and timeliness of all Abuse and Neglect investigations.Review and assign investigation intakes to qualified investigators.Participate in an on-call rotation to provide guidance regarding abuse and neglect reporting requirements.Monitor investigations to ensure compliance with established timelines and reporting standards.Manage the investigation and recommendations SharePoint system.Review completed investigations to ensure fairness, completeness, and compliance with Oak Hill, DDS, and DPH requirements.Return investigations for revision when quality standards are not met.Monitor and oversee the administrative leave process associated with investigations.Ensure investigators provide required status updates throughout the investigative process.Track and verify completion of corrective actions and recommendations resulting from investigations.Identify and develop future investigators through training and mentorship.Facilitate individual and group training sessions focused on investigative best practices.Prepare investigation reports and supporting documentation for executive review.Partner with Human Resources on registry-related documentation and processes.Coordinate registry cases and collaborate with DDS legal and regulatory representatives.Provide regular updates to senior leadership on investigation status, trends, and outcomes.Required Skills & QualificationsBachelor's degree in Human Services, Social Work, Criminal Justice, Healthcare Administration, or a related field preferred.Experience conducting, managing, or reviewing investigations involving abuse, neglect, compliance, quality assurance, incident management, or regulatory oversight.Strong understanding of investigative methodology, documentation standards, and regulatory requirements.Excellent written communication, report-writing, and analytical skills.Experience training, coaching, and developing staff.Strong organizational skills with the ability to manage multiple priorities and deadlines.Ability to maintain confidentiality and handle sensitive matters with professionalism and discretion.Key RelationshipsThis position works closely with:Community Programs Administrative TeamDDS Abuse & Neglect LiaisonsDDS Department of InvestigationsOak Hill InvestigatorsManagers and SupervisorsHuman ResourcesSenior LeadershipDDS Registry Attorneys and Regulatory PartnersSuccess in This Role MeansInvestigations are assigned promptly and completed within required timeframes.Administrative leave is used appropriately and concluded in a timely manner.Investigation reports consistently meet quality and compliance standards.Corrective action recommendations are implemented successfully.Investigators are effectively trained and supported.Strong collaborative relationships are maintained with internal and external stakeholders.Why Join Oak Hill?BenefitsCompetitive Compensation & RecognitionGenerous Paid Time OffAffordable Medical, Dental, and Vision CoverageOak Hill funds up to 50% of eligible HSA contributionsEmployer-Paid Long-Term Disability InsuranceFree and Low-Cost Life Insurance Options403(b) Retirement Plan. Oak Hill contributes 9.5% at no cost to employeesTuition Reimbursement, including additional opportunities for employees pursuing advanced clinical educationProfessional Development OpportunitiesPaid Training and Required CertificationsApply today to help uphold the highest standards of accountability, integrity, and service excellence.