Supplier Quality & Compliance, Manager

Job Description

US:

In 2010 we started making products to protect our friends and families from the sun. Since then, we’ve grown a bit, but we haven’t changed. Our Cocoa Beach office is an old Florida beach house off A1A. Our Moonlight Beach office is in the groovy little town of Encinitas, California, just a block away from the sand. And like any good beach day, everyone’s welcomed to the bonfire. We care about our people and making more meaningful connections outside. We make products the way we like them, and we hope you like them too.

Summary:

The Supplier Quality & Compliance, Manager is an experienced independent quality assurance resource responsible for supplier qualification, supplier auditing, vendor compliance monitoring, and ongoing supplier performance oversight. This position ensures contract manufacturers, laboratories, packaging suppliers, and critical service providers maintain compliance with Sun Bum quality, regulatory, and contractual requirements through a risk-based supplier assurance program. The role acts as the primary owner of supplier qualification and auditing activities while partnering closely with Quality Operations, Quality Systems, Regulatory Affairs, Product Development, Supply Chain, and Operations.

Essential Duties and Responsibilities:

• Lead qualification, approval, and ongoing oversight of contract manufacturers, laboratories, packaging suppliers, ingredient suppliers, and other critical vendors.
• Develop and execute a risk-based supplier audit program, including on-site and remote audits of suppliers and service providers.
• Conduct internal quality system audits to assess compliance with company procedures, quality requirements, and applicable regulations.
• Manage supplier qualification and requalification programs, including questionnaires, assessments, and supporting documentation.
• Review and evaluate supplier quality, compliance, and regulatory documentation to ensure continued approval status.
• Issue, track, and verify supplier corrective and preventive actions (CAPAs), ensuring timely and effective resolution of audit findings.
• Maintain supplier performance scorecards and monitor quality, compliance, and risk trends across the approved supplier network.
• Support supplier-related investigations, change controls, quality events, and risk assessments as the quality compliance subject matter expert.
• Provide supplier compliance metrics, audit outcomes, and risk assessments to management to support informed business decisions.
• Drive continuous improvement of supplier quality systems, audit processes, and vendor governance programs.

Required Skills / Experience / Competencies:

• Bachelor’s degree in science or related field (Biology, Chemistry, Physics, Engineering)
• Minimum 5 years of experience in an FDA regulated industry.
• Demonstrated experience planning, conducting, and reporting internal and external quality audits.
• Working knowledge of GMPs, quality systems, risk management, CAPA, and supplier oversight processes.
• Strong analytical, technical writing, and problem-solving skills with the ability to effectively assess and communicate risk.
• Ability to influence cross-functional teams and suppliers while managing multiple priorities with minimal supervision.

Preferred Skills / Experience / Competencies:

• ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or equivalent professional certification.
• Experience auditing contract manufacturers, laboratories, packaging suppliers, and raw material suppliers.
• Knowledge of cosmetics, personal care products, OTC drug manufacturing, and supplier quality programs supporting international markets.
• Familiarity with FDA, Health Canada, EU Cosmetics Regulation, OTC drug requirements, and other global regulatory frameworks.
• Experience utilizing quality management systems (QMS), supplier scorecards, audit management, and document control platforms.

Job Requirements & Compensation:

• Full Time
• Up to 25% overnight travel
• $87,520-$114,870 is the salary range for this position. It represents a portion of the overall package, and includes flexibility based on the candidate's qualifications

Other duties, responsibilities and activities may change or be assigned

at any time with or without notice as assigned by the Manager. The job description

does not constitute a contract of employment and the position remains at-will.

Disclaimer: Please note, if you are selected to have a chat with us, you will receive an email from a @sunbum.com domain. Anyone else is an imposter. Lame. Be aware of phishing emails/text messages. Sun Bum will never text or WhatsApp you about your candidacy or ask for personal, confidential information beyond what’s typically required for a job application. Double lame.