Dental Front Office Treatment Plan Coordinator

Job Description

Job Description

Treatment Planning Coordinator

Marana Dental Care | Marana, AZ | Full-time, Monday–Friday, no weekends

$18–$23/hr based on experience + monthly bonuses + health insurance + 401(k) with match

Do you enjoy connecting with people, helping them understand their options, and making it easier for them to say yes to the care they need? Join our privately owned, fully digital practice in Marana, where you’ll work alongside a collaborative team to create a great patient experience, coordinate treatment, and help patients move forward with confidence.

What we offer

• $18–$23/hr based on experience
• Monthly bonus opportunities
• Health insurance
• 401(k) with employer match
• Paid time off and paid holidays
• No weekends
• A modern, fully digital practice with a supportive, close-knit team
• A collaborative environment where everyone contributes to the patient experience

What you’ll do

Own the patient treatment experience

• Build relationships with patients and help them feel comfortable, informed, and confident in their care
• Present treatment plans, explain recommended treatment, and answer questions about fees, insurance, and financing options
• Help patients understand their priorities and make informed decisions about their dental health
• Follow up on unscheduled treatment and help patients take the next step toward care
• Coordinate with the doctor and clinical team to ensure patients have a smooth, seamless experience from diagnosis to treatment

Work together as a team

• Collaborate with the front and back office to keep patient care moving smoothly
• Communicate clearly with the doctor, hygienists, and dental assistants about treatment needs and patient questions
• Help identify and resolve barriers that may prevent patients from moving forward with treatment
• Contribute to a positive, supportive team culture where everyone takes ownership of the patient experience

Keep the details organized

• Verify dental insurance benefits and help patients understand their estimated out-of-pocket costs
• Coordinate insurance claims and follow up on outstanding balances as needed
• Maintain accurate patient records, treatment plans, and financial arrangements
• Stay on top of follow-ups, pending treatment, and patient communication so nothing falls through the cracks

What you bring

• Dental front office experience (required)
• Dentrix experience (strongly preferred)
• A solid understanding of dental insurance, treatment planning, and financial coordination
• Confidence discussing treatment options, fees, and financing with patients
• Excellent communication skills and the ability to build trust with patients
• A collaborative mindset and a genuine desire to help people receive the care they need
• Strong organization and follow-through; you say “I’ve got it,” and then you make sure it gets done
• A patient-first attitude and the ability to balance compassion with the practical details of coordinating care

To apply

Send your resume with a few lines about your dental experience, your experience with treatment planning and patient financial coordination, and what you’re looking for in your next dental home.