Volunteer Advisor

Role Description

The Engagement & Volunteer Advisor supports the implementation of Oxfam America’s Brand & Engagement strategy by helping deliver volunteer-powered engagement experiences and brand activation initiatives. This role operates under the leadership of the Senior Manager, Brand & Engagement, who sets the strategic direction for flagship programs including all cultural outreach, the Oxfam Hunger Banquet, and many broader brand activation initiatives.

This position plays a key role in delivering a consistent and high-quality volunteer experience across brand initiatives and connecting participation opportunities to broader engagement and organizing pathways.

Primary Responsibilities

• Oxfam Hunger Banquet Program Delivery & Experience
  • Support the implementation and continuous improvement of Oxfam America’s Hunger Banquet program.
  • Maintain and strategically update Oxfam Hunger Banquet toolkits, training materials, facilitation guides, and brand assets.
  • Serve as primary point of contact for Oxfam Hunger Banquet hosts and facilitators.
  • Track and analyze participation, engagement, and feedback to inform program improvements and scalability.
• Brand Activation & Community Engagement
  • Support the execution and delivery of volunteer-integrated brand and community activation initiatives.
  • Ensure brand activations include clear volunteer roles, timelines, communications, and follow-up steps.
  • Partner with Organizing, Events, Music Outreach, and Strategic Partnerships colleagues.
  • Contribute to the adaptation and scaling of activation models across priority markets.
• Volunteer Experience & Communications
  • Support the delivery of clear, timely, and engaging communications to volunteers.
  • Facilitate volunteer onboarding, scheduling, and readiness for in-person and virtual activation.
  • Help ensure volunteers receive timely information, clear expectations, and follow-up communications.
  • Contribute to pathways that move volunteers from initial participation into deeper engagement.
• Cross-Team Collaboration & Supporter Experience
  • Work closely with the Engagement & Organizing Advisor and team.
  • Support data tracking, reporting, and CRM hygiene related to volunteer participation.
  • Share feedback from volunteers to inform learning and program improvement.
  • Contribute to a positive, inclusive, and values-aligned volunteer experience.
• Learning & Continuous Improvement
  • Assist with tracking engagement metrics related to Hunger Banquets and other brand activations.
  • Support collection of volunteer and participant feedback.
  • Contribute to iterative improvements to tools, trainings, and activation workflows.

Qualifications

• Bachelor’s degree or equivalent combination of work experience, education, and training.
• 3 - 5 years of experience in volunteer coordination, community engagement, events, organizing, or brand activation.
• 2+ years project management experience required.
• Experience running and/or systematizing volunteer-led or community-based programs.
• Experience delivering and implementing brand and engagement activations.
• Proficiency in digital tools for engagement and communication.
• Excellent interpersonal, writing, and facilitation skills.
• Strong organizational skills with ability to manage multiple projects simultaneously.
• Ability to represent Oxfam in a variety of settings and with diverse audiences.
• Good judgment, initiative and ability to anticipate problems and follow through with confidence.
• Ability to work independently and as part of a cross-functional remote team.
• Commitment to equity, inclusion, and social justice values.

Preferred Qualifications

• Experience organizing experiential, immersive, educational, or facilitation-based programs.
• Familiarity with digital communications, CRM systems, and volunteer engagement tools.
• Experience in nonprofit or advocacy settings.
• Multilingual skills a plus.

Additional Information

• Oxfam America is a Gender Just organization and an equal opportunity employer.
• We welcome all qualified applicants and do not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation, gender identity, or gender expression.
• We provide reasonable accommodations to applicants with disabilities upon request.
• Oxfam America is committed to providing a safe, respectful, and inclusive workplace for all.
• We have zero tolerance for any form of sexual exploitation, abuse, harassment, discrimination, or misconduct.
• All offers of employment are contingent upon satisfactory references and appropriate pre‑employment checks.
• Oxfam America never requests payment, bank information, or personal financial details from candidates at any stage of the recruitment process.
• We are an E‑Verify employer.