Senior Account Representative
NAPA Auto Parts - Genuine Parts Company
SUMMARYThe Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.JOB DUTIESIncreases revenue and profitability through generation of new business and further development of existing accounts.Generates new leads by networking, cold calling, researching various directories and internet sites.Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.Understands complex requirements from customers for preparation of customized quoting.Delivers effective sales presentations and ensures technical requirements are met.Assists with on-site troubleshooting of customers' concerns.Works with and coordinates vendor resources to build relationships and support sales.Performs other duties as assigned.EDUCATION & EXPERIENCETypically requires a bachelor's degree and seven (7) or more years of experience or an equivalent combination.KNOWLEDGE, SKILLS, ABILITIESKnowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.Excellent written and verbal communication skills.A proficient understanding of key sales principles and best practices.Ability to influence customers, while maintaining healthy relationships.Ability to take initiative and work with limited direction.Ability to multitask and manage time well.Ability to use Microsoft Office.PHYSICAL DEMANDSTravel required. May be required to be on-call nights or weekends, depending on need.LICENSES & CERTIFICATIONSValid driver's license required. All company vehicles are subject to continuous video monitoring.COMPANY INFORMATIONMotion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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