Lead Server

Lead Server

Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.

The Lead Server, reporting directly to the Dining Services Director, provides training, guidance, and support to the server team to ensure residents receive an exceptional dining experience in a safe, pleasant, and sanitary environment. This role oversees dining room operations, including scheduling, table service, sanitation, and adherence to Cedarhurst dining standards. The Lead Server is responsible for coaching team members on menu knowledge, service expectations, and cleaning protocols, while also assisting with catering events and special functions. By balancing hands-on service with team leadership, the Lead Server plays a key role in maintaining quality, supporting resident satisfaction, and upholding all food safety and infection control standards.

Essential Functions:

• Support all catering, room service, special party needs, marketing functions, etc.
• Create a dining room schedule and ensure there are enough wait staff for shifts as needed.
• Required to ensure that all dining room staff fully understand the daily specials, desserts, and daily soups.
• Required to: clear, sanitize and set tables, remove garbage from the kitchen and clean trash containers, thoroughly review and complete daily checklist of duties for maintaining and cleaning kitchen and dining areas.
• Required to assist in cleaning work areas, dining room floor, dining room tables, and dining room chairs after each meal and occasionally after special events, sweep, vacuum, and mop floor at the end of shift.
• Assist in controlling food costs, when possible
• Responsible for training server team in the standard operating procedures of Cedarhurst Senior Living.
• Complete daily checklist of duties for kitchen and dining room, following all cleaning schedules, and required cleaning duties.
• Provide direction on side work assignments to the serving staff, and ensure extra guests are prepared along with support serving staff with questions and provide assistance as needed.
• Learn and implement Cedarhurst dining programs.
• Ensure team understands dining menus and can effectively communicate information to residents.
• Ensure table settings meet Cedarhurst's dining program standards.
• Attend community leadership meetings.
• Remain current and up to date with all food safety licensing requirements for FDA, state, county, and local authorities along with ensuring all guidelines are adhered to.
• Maintain safety standards as outlined by Cedarhurst guidelines for infection control.
• Utilize basic mathematical concepts such as addition, subtraction, multiplication, division, fractions, percentages, rations, and proportions to practical situations.
• Ensure effective communication is being utilized by community staff with the residents' families concerning residents' care, encompassing their physical, personal, and emotional wellbeing.
• Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• Up to 2 years of previous experience preferred, ideally in a senior living or health care setting.
• Applicable state or county licensure preferred.
• CPR or BLS certification preferred.
• Basic understanding of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Working Conditions:

• This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.
• While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance.
• While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information.
• This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.
• Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.
• This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.
• Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.

Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.