Senior Director, HR Product Strategy & Digital

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Senior Director, HR Product Strategy & Digital is a strategic visionary with deep expertise in the HR tech ecosystem, specializing in the development of product-led roadmaps and scalable tech stacks that power enterprise-wide HR solutions. Directly responsible for the end-to-end product lifecycle, driving innovation and high-fidelity delivery by aligning technical execution with user-centric design and business strategy. A transformative leader who acts as a catalyst for change, bridging the gap between complex technology and seamless employee experiences. 

Responsibilities

• AI-Enabled Strategy: Define the Employee Experience (EX) Delivery Strategy by integrating generative AI and emerging technologies to solve complex organizational gaps

• Unified EX & AI Steerco: Lead cross-functional initiatives to align the enterprise technology roadmap with a unified vision for a frictionless, AI-augmented employee lifecycle.  Ensures HR system strategy and architecture is effective, efficient and scalable as well as in line with Equinix’s overarching enterprise systems strategy. Play the role of the solution architect for HR technology 

• Experience Delivery Model: Partner with HR Experience Excellence Hub leader to support the creation and building of the Experience Delivery strategy and model

• Architectural Leadership: Directly responsible for the development of Tech Stacks and product roadmaps that lead enterprise applications for the HR function

• Intelligent Product Lifecycles: Coordinate across People leadership to ensure product management is effective through shared accountability, focusing on finding product-market fit for internal tools

• Agile AI Delivery: Manage the development and delivery of products through Agile Scrum teams, driving efficiency and quality in application delivery

• Tech Innovation & Adoption: Keep up to date on technology innovations and industry trends to build defined, inclusive digital experiences that cultivate high employee adoption

• Strategic Tooling: Partner with appropriate stakeholders to support the selection and implementation of advanced tools that align with a continuous improvement governance model

• Create Full-Stack UX Approach: Create full-stack UX capability across HR & IT including User Research, Interaction Design, and Interface Design

• Strategic Process Practice: Use lean and six-sigma mindsets to ensure the organization is solving the right problems before applying AI or technology solutions

• Performance Architecture: Develop experience and process scorecards to monitor KPIs and the degree of attainment for both business and user goals Building Experts: Build and cultivate a diverse team of high-performing individuals, Product Management, AI, and Process Excellence

• Navigating Ambiguity: Demonstrate the ability to lead through the uncertainty of rapid technological shifts, recovering quickly from setbacks to move the strategy forward

• Courageous Innovation: Champion bold ideas and make courageous decisions to drive transformative results

Qualifications

• 15+ years in ITHR discipline requiring direct management of HR applications systems, personnel, and budget 

• Thought leader in the practice of Design Thinking, Product Management, and finding Product-Market fit at the intersection of users, business, and technology 

• Experience leading technology transformation, particularly in customer enabling applications 

• Experience leading an organization through an agile transformation and/ or through cloud migration 

• Experience implementing and supporting an enterprise-wide customer and employee enabling systems 

• Transformative Strategy & AI Vision: Acts as a catalyst for change by architecting HR tech roadmaps that blend Generative AI, emerging trends, and existing infrastructure into a unified Employee Experience (EX) strategy

• Unified Product & Engineering Delivery: Leads cross-functional teams (Product, Eng, UX) across the full lifecycle, from user research and full-stack design to Agile execution, ensuring the stability of legacy systems while accelerating innovation

• Operational Excellence & Inclusive Leadership: Combines Lean/Six-Sigma rigor with a global, inclusive mindset to drive measurable process maturity, mentor digital literacy, and lead high-performing teams through complex organizational transformation

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 200,000 - 300,000 USD / Annual

Canada - Toronto Office TRO : 202,000 - 302,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.