Healthcare Call Center Lead & Training Specialist

UC San Diego is seeking a Call Center Specialist Lead responsible for delivering training programs to call center staff and providing exemplary customer service to patients. This role requires managing various duties such as answering incoming calls, scheduling appointments, and ensuring proper registration and authorization procedures are followed. The ideal candidate will have four years of relevant experience, strong communication skills, and familiarity with healthcare protocols. Knowledge of medical terminology and ACD systems is preferred. #J-18808-Ljbffr UC San Diego