Sales & Service Technician

Service Technician The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service pre‑existing company‑installed foundation repair and water‑management solutions. The Service Technician supports our customers with additional solution options and needs. Responsibilities Execute appointments scheduled with customers. Travel to customers’ homes based on assigned appointments. Build long‑term relationships with customers and professionally represent the company. Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures. Perform annual customer maintenance visits, examining work previously completed. Perform reactive service appointments, diagnose, and fix any issues. Install additional products purchased by the customer as necessary. Adhere to safety regulations and procedures when carrying out responsibilities. Examine solutions installed by the company and determine potential warranty or non‑warranty work. Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required. Regularly and reliably report to work on time each working day. Qualifications 1 or more years of proven sales experience (preferred but not required). Construction/Home Improvement experience (preferred). Proven customer relations experience (preferred). High school diploma or GED or equivalent experience. Valid, non‑restrictive Driver’s License required. Working Conditions The employee lifts, pushes, pulls, or carries objects, uses abdominal and lower back muscles to provide support over time without fatigue, and effectively lifts and carries heavy loads. The position requires good manual dexterity, multi‑limb coordination, and the ability to move arms and legs quickly. Excellent stamina and the ability to read reports and information on computer screens are required. Compensation and Benefits Competitive Pay Company Ownership Opportunities Industry‑Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award‑Winning Culture #J-18808-Ljbffr Groundworks Operations, LLC