Quality Director- Georgetown, Tx

Job Description

Job Description

Control Panels USA is seeking Quality Director to join our growing team to lead and continuously enhance the company’s quality management systems (QMS) across engineering, manufacturing, and field service operations. The Quality Director will oversee quality assurance, quality control, supplier quality, process improvement, corrective actions, regulatory compliance, and reporting while partnering closely with engineering, operations, project management, and executive leadership. The ideal candidate brings extensive industrial manufacturing experience, particularly within automation, electrical systems, or control panel fabrication.

• Have always enjoyed working for CP USA. This is truly the best working environment I’ve ever worked in.
• CP USA does an amazing job of making their employees feel appreciated. They also do great at recognizing strengths and giving people the opportunity to grow.
• This is a great company to work for and the employee longevity shows it.

• 100% employer paid medical, dental and vision insurance
• Short-term and long-term disability
• Life Insurance
• 401(k) with 50% matching
• Paid time off
• Profit Sharing Bonus Program
• Quarterly company events
• And More!

• Develop and execute the company-wide quality strategy aligned with operational and business objectives.
• Lead and maintain the Quality Management System (QMS), including the development of procedures and a comprehensive Quality Manual.
• Promote a culture of continuous improvement, accountability, and operational excellence.
• Establish measurable quality objectives, KPIs, and reporting systems, including periodic QMS status reports.

• Oversee inspection, testing, and laboratory evaluation (hardness, heat resistance, and other industrial testing) of control panels, relay racks, and electrical assemblies.
• Ensure adherence to UL, NEC, NFPA, customer specifications, and internal workmanship standards.
• Drive root cause analysis and corrective/preventive actions (CAPA) for internal and external quality issues.
• Lead initiatives to reduce defects, rework, warranty claims, and production inefficiencies.
• Support Lean Manufacturing and Six Sigma improvement initiatives.
• Implement Statistical Process Control (SPC) in production and monitor process performance.
• Manage equipment calibration systems and ensure measurement traceability.

• Manage supplier qualifications, audits, and performance evaluations.
• Collaborate with vendors to improve incoming material quality and delivery performance.
• Serve as the primary escalation point for customer quality concerns and corrective actions.
• Build strong relationships with customers to ensure satisfaction and reliability.

• Maintain and improve ISO-based quality systems and audit readiness.
• Lead internal audits, customer audits, and third-party inspections.
• Ensure proper documentation control, traceability, calibration, and record retention.
• Monitor compliance with safety, environmental, and manufacturing regulations.

• Lead, mentor, and develop quality personnel across manufacturing and field operations.
• Build cross-functional collaboration between engineering, production, supply chain, and field service teams.
• Develop training programs related to quality standards, workmanship, and compliance expectations.
• Participate in strategic planning and operational leadership initiatives.

• Bachelor’s degree in engineering, Industrial Technology, Quality Management, or related field.
• 5+ years of progressive quality leadership experience in industrial manufacturing or automation environments.
• Knowledge of electrical manufacturing, industrial control panels, and automation systems.
• Experience with quality systems, auditing, CAPA, and continuous improvement methodologies.
• Familiarity with UL508A, NEC, NFPA, and industrial electrical standards.
• Proven leadership experience managing quality teams and cross-functional initiatives.
• Excellent analytical, communication, and organizational skills.

• Preferred ISO 9001 Lead Auditor certification or equivalent.
• Lean Manufacturing and/or Six Sigma certification.
• Preferred experience with PLC/SCADA systems and industrial automation environments.
• Experience supporting highly customized, engineered-to-order manufacturing operations.

• Manufacturing and production environment with regular interaction on the production floor.
• Occasional travel for supplier visits, customer support, audits, or field operations.
• Fast-paced industrial manufacturing setting requiring adaptability and proactive problem-solving. Bottom of Form

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