OPERATION CLERK

Job Description

Job Description

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Position: Operations Clerk

Location: Dallas, Texas

Qualifications:

• Minimum of 1 year of Global Forwarding Operations experience
• Strong knowledge of ocean import/export operations, shipping documentation, customs procedures, and carrier coordination.
• Excellent communication, prioritization, organizational and multi-tasking skills
• Proficient with Microsoft Office applications.
• Proficiency in Mandarin is a plus
• Being able to work independently and part of a team
• Able to work under pressure and meet deadlines

Responsibilities:

• Perform daily export/import operations cycles; operations’ data entries, coordination/document preparation, daily shipment tracking, daily clients, vendors and oversea offices coordination and communications; also include invoicing, vendor cost approval, Custom filing and close shipment files.
• Inspect cargo conditions, irregularities and verify cargo shipping marks physically at warehouse.
• Provide customer support to all vendors, suppliers, agents and government agencies to facilitate the export/import objective while ensuring accurate accounting functions relating to the billing, distribution and collection of funds.
• Review all documents, contact all first-time customers and handle other tasks as needed.
• Establish, maintain and update account profiles/SOPs/rates adjustment to improve operation efficiency, service quality, and protect profitability of each shipment/consolidation.
• Act as in-house customer supports and coordinate all rate quotations to clients, overseas offices, and agents.
• Coordinate and communicate cross activities internally and externally, such as operations, customer services, sales and financial matters…etc.
• Maintain and establish local carriers/vendors relationship and cost negotiation to improve operating costs and maximize profitability.
• Comply Dimerco operation and system requirements, plus export government security and transportation regulations, such as TSA and US Customs filings but not limited to those.
• Report and coordinate with cargo claim process and filing.
• Perform and coordinate 3PB (triangle trade) and CC (brokerage) arrangements and invoicing.
• Be the assist to other departments when there is a need;
• Research and resolve daily operational problems;
• Support to management in business development and internal promotion with overseas offices and agents to improve business volume.
• Other tasks assigned by management.

Featured Benefits:

• Medical insurance
• Vision insurance
• Dental Insurance
• 401(k)
• Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

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