Shift Supervisor
Smashburger
Shift Supervisor
At Smashburger, we believe burgers done right make people happy. We also believe you should have a bold, remarkable, memorable career in life.
When you join Smashburger, you become part of a team that lives by honesty, integrity, and teamwork.
Our restaurant managers have a passion for serving the best-tasting burger around!
Our Shift Supervisors provide SMASHING guest experiences by demonstrating our HIGH FIVE VALUES:
- Excite and Delight: Smile, impress and look after our guests with every visit
- Perfect Food: Delivering the best tasting burger and our SMASHING sides
- Pride in Place: Keep our restaurant and restrooms clean at all times
- It Starts With Me: Choose your attitude, be accountable and have fun!
- Do Well, Do Good: Volunteer and support your community
Shift Leader Tasks & Responsibilities:
- Ensures that guests are served in a courteous and timely manner
- Ensures positive guest service while taking appropriate actions to exceed guest expectations
- Maintains high food quality and attractive food appearance, made according to Smashburger specifications
- Follow Smashburger cash handling procedures
- Maintain an awareness of all menu items
- Ensures that proper sanitation and cleanliness is in order to fulfill health requirements, Smashburger standards and to enhance the dining atmosphere for our guests
- Fully cross trained and can work effectively in all FOH and BOH positions
- Assist the management team with running a shift
- Ability to communicate and interact with team members and guests to ensure guest satisfaction
- Ability to lead by example with team members
- Consistent demonstration of outstanding service performance
- Completion of food and alcohol safety training certifications
- Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting, and perform all functions as set forth above
- Ability to work various part time hours/days, including nights, weekends, and holidays, as needed
In this management position, we look for world class leaders with a passion for serving quality food, having fun at work, and delivering amazing guest service. Energy, enthusiasm and fun is what Smashburger is all about!
Required experience: Experience working as a shift supervisor in a restaurant, retail or hospitality setting preferred
smashburgerVacancy posted 3 days ago
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