Shift Supervisor

Shift Supervisor

At Smashburger, we believe burgers done right make people happy. We also believe you should have a bold, remarkable, memorable career in life.

When you join Smashburger, you become part of a team that lives by honesty, integrity, and teamwork.

Our restaurant managers have a passion for serving the best-tasting burger around!

Our Shift Supervisors provide SMASHING guest experiences by demonstrating our HIGH FIVE VALUES:

• Excite and Delight: Smile, impress and look after our guests with every visit
• Perfect Food: Delivering the best tasting burger and our SMASHING sides
• Pride in Place: Keep our restaurant and restrooms clean at all times
• It Starts With Me: Choose your attitude, be accountable and have fun!
• Do Well, Do Good: Volunteer and support your community

Shift Leader Tasks & Responsibilities:

1. Ensures that guests are served in a courteous and timely manner
2. Ensures positive guest service while taking appropriate actions to exceed guest expectations
3. Maintains high food quality and attractive food appearance, made according to Smashburger specifications
4. Follow Smashburger cash handling procedures
5. Maintain an awareness of all menu items
6. Ensures that proper sanitation and cleanliness is in order to fulfill health requirements, Smashburger standards and to enhance the dining atmosphere for our guests

• Fully cross trained and can work effectively in all FOH and BOH positions
• Assist the management team with running a shift
• Ability to communicate and interact with team members and guests to ensure guest satisfaction
• Ability to lead by example with team members
• Consistent demonstration of outstanding service performance
• Completion of food and alcohol safety training certifications
• Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting, and perform all functions as set forth above
• Ability to work various part time hours/days, including nights, weekends, and holidays, as needed

In this management position, we look for world class leaders with a passion for serving quality food, having fun at work, and delivering amazing guest service. Energy, enthusiasm and fun is what Smashburger is all about!

Required experience:

Experience working as a shift supervisor in a restaurant, retail or hospitality setting preferred