Property Manager

Overview HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated with expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management. HRIM is the multi-family property management entity within HRI Properties, managing a diverse portfolio of fifty-three multi-family developments and over two hundred thousand square feet of office/retail space across five states. At HRIM, our long-term track record of success is attributable to our associates. We value diversity and include a range of ethnicities, cultures, ages, and lifestyles. We welcome and embrace all as team members who can contribute to our portfolio and culture. Position Summary The Floating Property Manager will manage residential real estate. Responsibilities include monitoring operations and resident relations. Management skills will be used to train, motivate, and empower team members to reach property goals. This position requires 100% remote/travel flexibility. Essential Functions Ability to travel to in-state and out-of-town apartment complexes as a Property Manager, as needed Schedule, supervise, and direct the daily activities of all on-site staff Prioritize, assign, and monitor daily activities, service requests, make-ready priorities, and construction projects Conduct training, coaching, and disciplinary action, as needed, per the standards of HRI Complete performance appraisals as scheduled Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff Supervise the management of the inventory system with Maintenance Staff, equipment, supplies, and personnel Responsibility for fiscal budgetary compliance with approved operational budgets Complete budget preparation and annual property inspection Maintain a budget and review financial statements monthly Achieve budget goals regarding occupancy, expenses, NCF, etc. Review monthly income and expense reports and report on any variance from the budget Assist Maintenance Staff in negotiating for supplies and services with vendors and contractors to achieve the best possible prices Ensure all invoices are processed and approved on a weekly basis per HRI standards Maintain daily, weekly, and monthly reports Control petty cash fund Compliance with management company personnel and operations policy and procedures, and with company standards Stay abreast of current policies and guidelines; maintain the policy manual as changes are made and monitor compliance Inspect property daily to ensure a quality presentation of the community Maintain resident relations, address complaints and problems relating to service and lease provisions Ensure timely submission of all reports per HRI’s standards Process and select new residents in accordance with HRI’s Qualifying Criteria Maintain records and resident files in an orderly and up-to-date manner Collect rent, maintain account records, and make bank deposits Ensure that late notices are completed in a timely manner and prepare legal action for eviction when necessary Complete proper move-in/move-out functions in Yardi as directed by HRI Provide effective marketing and communications, including advising management of pertinent issues related to the community, market, or other relevant issues Assist in preparing an advertising and marketing plan Show and lease apartments when the Leasing Agent and Assistant Manager are not available Assist staff with periodic market surveys Collaborate with staff and Regional Supervisor to assess changes in the rental market through analysis of customer traffic and rental records Ensure the property is in good condition by regular property walkthroughs Ensure that all website advertising is accurate and up to date Plan, promote, and implement an effective Resident Retention program Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests, and promotion of resident services Organize and direct a Lease Renewal program by contacting residents at least 60 days in advance to schedule a lease renewal Perform effective annual apartment inspections of each unit Position Requirements Must be able to work remotely/travel 100% to in-state and out-of-state properties, as needed Two years of college or related business experience required Two years of Assistant or Property Manager experience required Experience in managing multifamily properties Certification as a resident manager (ARM, CAM, etc.), plus Ability to supervise staff Bookkeeping experience Ability to communicate effectively Must be detail-oriented Ability to work well under pressure Ability to work with/without direct supervision Ability to develop a team and be a team leader Yardi experience preferred We Offer Competitive Benefits Affordable Health Package (Medical, Dental, Vision, and Wellness Program) Employer-Paid Benefits 401K with Company-Matching Vacation and Sick Time Discounted Hotel Stays EOE/M/F/Vet/Disabled #J-18808-Ljbffr