Receptionist - State Farm Agent Team Member

Benefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY:

I’ve proudly owned my agency for 8 years, but my State Farm journey began long before that — I spent 21 years as a team member before becoming an agent myself. I know exactly what it’s like to be in the role I’m hiring for, and that experience shapes how I lead, support, and develop my team every day. We’re a small but mighty group — currently 4 team members and looking to grow to 5 or 6 — and our office truly feels like a family. Everyone has a voice, and we work together to help our customers while creating a positive, encouraging atmosphere where people enjoy coming to work. Community involvement is a big part of who I am and what our agency stands for. I’m an active Rotarian, a member of the Chamber of Commerce, and part of 100 Women Who Care. We also sponsor local youth programs and take pride in giving back wherever we can. Team members enjoy great benefits including a 401k, health benefits, a hiring bonus, and the flexibility needed for a healthy work-life balance. This is a place where you can grow, feel supported, and make a real difference — both in your career and in the community.

ROLE DESCRIPTION:

Robin Lonas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS:

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. #J-18808-Ljbffr Robin Lonas - State Farm Agent