Host/Hostess - Mamacita's Restaurant Hotel Indigo, El Paso

Job Description

Job Description

Position: Host/HostessJob Description:We are seeking a friendly, energetic and organized host or hostess to join our restaurant team. The host or hostess is the first person to interact with patrons, it is imperative that the host is friendly, personable, informative and professional. The host or hostess is the face of the restaurant and provides guests with their first impressions of the establishment. You must be patient, excel at customer service, and alert to guest needs. You will welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.Required Skills and Requisites:High school degree or equivalent; or relevant work experienceLegally able to serve alcoholWilling to work nights and weekendsPhysically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mopPhysically able to stand and move during the length of shift; able to bend and kneel through shiftMust pass background checkAble to perform basic mathematicsFriendly "people-person"; polite and courteous to all patronsWorks well as part of a team and on individual tasksEager to learn and grow with restaurantResponsibilities and Duties:Greet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for spaceAnswers phone calls and gives basic information on reservations, availability, restaurant hours and servicesKeep track of the waiting list and open tablesAssign tables to guests depending on party size, waiter/waitress availabilityAccurately quote wait times to patronsAlert and call guests to host stand when the table is bussed and cleanedEscort guests to table and present food and drink menusAnswer patron questions regarding menu items; recommend or suggest items as neededTakes patrons' drink ordersObserve and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats areAssist with wait staff side work and opening and closing dutiesTake orders over the phone and pack prepared take-out ordersAt Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.