Commercial Service Technician

Job Description

Job Description

Commercial Service Technician – Execute Complex Electrical Troubleshooting and Customer-Facing Field Operations

Job Overview

• Company: Dodd Electric, Inc.
• Salary/Pay Rate: $28 to $40 per hour plus Performance Based Bonus.
• Location: Nashville, TN.
• Job/Employment Type: Full Time.
• Project Scope: Commercial Electrical and Controls.
• Mandatory Licences & Certifications: Valid Driver's License.

The Opportunity

You will serve as a premier technical representative in the field, resolving complex electrical challenges directly for our commercial clients. This role gives you the independence to manage service calls while knowing your individual contribution is highly valued by a team that listens to your feedback. You will have the opportunity to showcase your mastery in a position that rewards technical excellence and honest communication.

How You Will Make an Impact

• Diagnose and troubleshoot intricate commercial electrical systems and control issues to restore operations quickly.
• Execute precise repairs and maintenance workflows in strict alignment with current electrical codes.
• Manage face-to-face client interactions professionally to deliver exceptional service and build trust.
• Schedule and complete daily service calls efficiently to optimize project timelines and customer satisfaction.
• Document technical findings and actions taken clearly to maintain absolute project transparency.
• Adapt to evolving job requirements on-site while consistently working toward high performance goals.

Required Qualifications & Experience

• Proven technical experience functioning at a journeyman electrician level within commercial environments.
• Demonstrated capability to independently troubleshoot and resolve diverse field electrical failures.
• Strong verbal communication skills necessary for professional customer interaction and team collaboration.
• Possession of a valid Driver's License to safely operate a company-provided service vehicle.

Preferred Qualifications & Experience

• 10 years of professional commercial electrical service experience.
• Completion of a formal Electrical Trade School program or possession of a Journeyman Card.

Compensation & Benefits

• Weekly pay cycle with strong overtime potential and performance-based bonuses.
• 401(k) retirement savings program featuring a competitive employer matching contribution.
• Full medical, dental, and vision insurance options alongside a Health Savings Account (HSA).
• Life and disability insurance coverages to ensure long-term personal security.
• Generous paid time off allocation including dedicated holiday, vacation, and sick leave.
• Comprehensive tech package including a company-provided smartphone or tablet.
• Fully funded safety and technical training including OSHA, Fall Protection, lift operations, and manufacturer training.
• Complete personal safety equipment provided including high-quality helmets and gloves.

About Us

Dodd Electric, Inc. is a trusted leader in residential, commercial, and industrial electrical and controls services. We pride ourselves on taking genuine care of our people by fostering an environment of fairness, honesty, and mutual respect. We actively listen to employee feedback, implement meaningful changes, and consistently strive to do the right thing for our team and our clients.

Dodd Electric, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.