Resolution Specialist
PSI (Proteam Solutions)
Store Technology Support SpecialistWe are seeking an experienced Store Technology Support Specialist to provide first-level technical support for retail store operations. This role is ideal for someone who enjoys solving technical issues while delivering exceptional customer service in a fast-paced environment. You will support store hardware, software, point-of-sale systems, mobile devices, and operational processes while documenting incidents and escalating issues when appropriate.Key ResponsibilitiesProvide first-level technical support for retail storesTroubleshoot hardware, software, POS, and networking issuesDocument incidents, troubleshooting steps, and resolutions accuratelyUtilize strong problem-solving skills to determine root causeEscalate complex issues to Tier II support when appropriateSupport remote users with technical issuesMonitor system updates, outages, and operational communicationsIdentify recurring issues and communicate trends to technical teamsProvide support through phone, email, and other communication channelsRequired QualificationsMinimum 3 years of Help Desk or Technical Support experiencePrevious experience supporting retail technology or POS systemsStrong customer service and communication skillsExperience troubleshooting Windows hardware and softwareBasic understanding of networking conceptsExperience with Microsoft Windows and Microsoft OfficeAbility to multitask in a fast-paced call center environmentTyping speed of 50 WPM or higherPreferred QualificationsApple iOS device support experienceExperience supporting mobile devices and tabletsRemote support experienceTelecommunications troubleshooting knowledgeRetail technology support experienceImportant Scheduling RequirementsThis role supports retail operations during the busiest time of the year. Candidates must be available for mandatory holiday scheduling including:Day 1 in-person orientation/training attendance (if applicable)Black Friday WeekendCandle WeekendFridays, Saturdays, and Sundays throughout November and DecemberDecember 26 (Boxing Day)Early morning and late evening shifts as business requiresFlexible scheduling during peak holiday operations
$84.3k - $155.4k
...Recruiting for this role ends on 07/10/2026. Work you'll do As a Specialist Lead, Government Client Contracts Management on the Enterprise... ...administration issues, escalate items as needed, and support resolution of operational and compliance matters. A successful candidate...SuggestedContract work$114.1k - $268.18k
...consider a career in Advisory.KPMG is currently seeking a Lead Specialist, Cloud Security to join our Managed Services practice.... ...service request management, driving timely triage, escalation, resolution, stakeholder communications, and adherence to service level commitments...SuggestedH1bLocal area$71k - $133k
...outstanding customer service, we want to know more about you!As a Specialist, you'll handle assigned caseloads to assure that plans are... ...and projects. Ability to evaluate and recommend problem resolutions. Must have strong interpersonal and facilitation skills. Must...SuggestedFull timeTemporary workPart timeWork experience placementCasual workWork at officeRemote work2 days per week$20 - $22 per hour
...Escalation authority to analysts for tier 2 services. • Takes necessary action to correct or escalate emergency situations. 1. Provides resolutions for stores by isolating problems, researching solutions, and conducting them through corrective steps. 2. Properly documents...SuggestedContract workTemporary work- WSP is currently initiating a search for a Substation Lead Specialist Electrical Designer for our Columbus/New Albany, OH office. Be involved... .... Acts as consultant regarding work progress and problem resolution; may serve as the only Drafting/Design Support resource on a...SuggestedContract workFor contractorsWork at officeLocal areaRemote workRelocation packageFlexible hours
$55k - $157.3k
...to contribute to the company’s success. As a FINRA Supervisory Specialist Senior within PNC's Wealth Management organization, you will... ...registered reps (RR), complete trend analysis, and engage in complaint resolution and branch/hub audits. Responsible for initiating supervision-...Full timeTemporary workPart timeWork experience placementWork at office- Summary:This Safety Specialist position is primarily field-based, involving frequent travel to multiple project sites under the supervision... ...safety standards.Identify, document, and recommend resolutions for hazardous or potentially hazardous conditions; follow up...Work at officeLocal area
$79.5k - $148.5k
...care.This role is open on the Recon Assurance team, which drives resolution on material, high risk, high volume, and significantly aged... ...captivating and respected career, we want to hear from you! As a Specialist, you'll plan, coordinate and perform the most complex...Full timeTemporary workPart timeCasual workWork at office2 days per week$65k - $90k
...A customer of Insight Global is looking to bring on a safety specialist to their team. The Safety Specialist supports efforts to provide... .... Skilled communicator and mentor, skilled in conflict resolution, skilled problem solver. Skilled in handling sensitive and confidential...For subcontractorInsight Global
Columbus, OH2 days ago- ...Planning, Sales, and Warehouse teams to align timelines Provide regular updates on shipment status and potential risks Support problem resolution related to delays, shortages, or damaged goods Develop reporting and provide daily/weekly/monthly updates of shipment status....Local area
Hybrid Apparel
Lewis Center, OH1 day ago - ...Facility Maintenance SpecialistThe Facility Maintenance Specialist will be responsible for overseeing the administration of Safelite's... ...activities to ensure quality of work, control costs, and accelerate resolution. Review all cost proposals, challenging when needed. Implement...Temporary workWork at officeRemote workWork from homeHome office
Safelite
Columbus, OH4 days ago - ...you can make at Empora, we’d love to talk to you! Disbursement Specialist Location: Columbus, Ohio Department: Post Closing About the... ...Ownership Mindset: Takes responsibility for seeing tasks through to resolution, regardless of complexity or delays. Adaptable: Shifts...Temporary workWork at officeFlexible hoursShift work
empora
Columbus, OH6 hours ago - ...Type: Full time Shift: Day Shift Description: Patient Relations Specialist - North Region(New Albany, St. Ann's, Dublin and Lewis Center)... ...customers to gather feedback, provide support and facilitate resolution of issues and complaints. Patient Relations Specialist will...Full timeLocal areaShift workDay shift
Trinity Health
Westerville, OH5 hours ago - ...resolve hardware, software, and system issues Log and track incidents using a ticketing system Perform incident triage, diagnosis, resolution, and escalation Deliver excellent customer service with empathy and urgency Document issues, resolutions, and processes...Local area
Russell Tobin
Columbus, OH2 days ago - ...The Ruhlin Company is seeking to hire a Field Safety Specialist. The opening is based out of Ruhlin's Columbus office and will report... ...or approved equivalent preferred. Good problem analysis and resolution skills. Thorough understanding of and ability to enforce...Work at officeLocal areaImmediate startWeekend workAfternoon shift
The Ruhlin Company
Columbus, OH3 days ago - ...Administer fleet GPS and telematics platforms, including Fleetio, Geotab/Teletrac management, reporting, training, and issue resolution. Monitor field service trucks, cranes, pickups, cars, trailers, and forklifts for inspections, compliance, maintenance, and utilization...Work at office
Columbus Equipment Company
Columbus, OH1 day ago $96k - $178k
Job Title: Sr. Specialist, Supplier Quality EngineerJob Code: 41707Job Location: Regional- OH, Northwest PA, Western NYJob Schedule: 9/... ...suppliers and internal stakeholders to drive timely, effective issue resolution• Proficiency in preparing reports, metrics, and supplier...Contract workFlexible hours$42.13 - $52.67 per hour
...Summary AEP seeks highly experienced Executive Protection Agents/Specialists to provide professional, discreet protective services for... ...communication, planning, resource allocation, cost management, issue resolution, conflict management, customer service, and stakeholder...Temporary workCasual workLocal areaNight shiftAEP
Columbus, OH6 hours ago$24 - $26 per hour
...adjustments that improve accuracy, efficiency, and reduce rework. Communicates status updates and risk information to support timely resolution and alignment. Validates records, reports, and outputs to ensure accuracy, traceability, and compliance with standards....Hourly payWork experience placementMonday to FridayShift workWeekend work$20 - $22 per hour
...Behavior Health Specialist Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an... ...Uses leadership, team building, negotiation, and conflict resolution skills to build partnerships within and across system. Engages...Hourly payFull timeTemporary work- ...YOU (Mental Health) Days and Holidays PAP Troubleshooting Specialist The PAP Troubleshooting Specialist is responsible for incoming... ...and handle all non-clinical PAP relating troubleshooting resolution. Perform all non-clinical processes for PAPs, including compliance...Full timeTemporary workWork at officeRemote work
- ...Temporary Member Experience Specialist Full-Time Temporary Assignment | September 2026 - March 2027 Preferred Location: Jacksonville... ...failures, communicate updates to users, and help drive issue resolution. Follow established procedures while maintaining flexibility...Full timeTemporary workWork at office
- ...Call Center, Case Management Specialist At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years... ...and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. Responsible for meeting personal...Full timeTemporary work
$84.3k - $155.4k
...persuasively communicate with peers, internal leadership, and clients.Recruiting for this role ends on 09/01/2026.Work you'll doAs a Specialist, Government Client Contracts Management on the Government & Public Services team, you will be responsible for:Proactively...Contract workFor contractors$88.6k - $163.1k
...this role offers a unique opportunity to make a lasting impact. Recruiting for this role ends on 08/01/2026. Work you'll do As a Specialist Lead, Business Development Intelligence and Enablement on the Growth-Sales Excellence team, you will play a hands-on role in advancing...Shift work- ...PAP Resupply Specialist At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience... ...ensures patients receive outstanding service, education, and resolution regarding CPAP Therapy by marketing the MSC ReFresh Program and...Full timeTemporary workWork at officeRemote work
- ...a perfect fit for our team! As a Mosquito & Pest Control Specialist at Pest Authority, you will use proven mosquito and pest-control... ...notifies owner(s) of complaints or issues to ensure timely resolution. Utilizes excellent communication skills. Serves as a problem...Flexible hours
Mosquito and Pest Authority
Columbus, OH23 days ago - ...impact on people's lives. Position Summary The Drug Safety Specialist I, II, & III – Product Replacement is responsible for the... ...investigation skills to ensure accurate documentation, timely resolution, and audit-ready records while supporting patient safety and continuity...Full timeTraineeshipRemote workAll shiftsMonday to FridayShift work2 days per week
giftHEALTH Inc
Columbus, OH18 days ago $65k - $75k
...come join us! About the Role As an Appeals and Grievances Specialist, you'll own the end-to-end handling of member and provider... ...coordinating with internal teams, and delivering clear, well-reasoned resolutions within regulatory timelines. This role sits at the...Sidecar Health
Columbus, OH5 days ago- ...Description First Merchants Bank is seeking a Fraud Strategy & Tools Specialist to join our team! As part of the External Fraud Working Group’... ...in the fraud triage team to support rapid response and resolution. Provide recommendations for ongoing tuning and...Flexible hours
First Merchants Bank
Columbus, OH6 days ago
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