Senior Software Engineer

USA Wilmington, MA - HQ Senior Software Engineer With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. We are looking for a Software Engineer to join our Applications team and support the core user interfaces and software that run across our automated warehouses. You will play a critical role in extending well-established, mission‑critical applications with new customer requirements, new functionality, and resolving complex support issues. In this role, you will collaborate with cross‑functional teams to ensure our existing products remain robust, performant, and reliable for our customers' daily operations. The Applications Team is responsible for our operator‑facing desktop software that runs our warehouse automation systems from day to day. This software informs us about inbound and outbound flow, system health in real time, tracks bots, and helps make operational decisions. What you’ll do Feature Development: Design, implement, and test new functionality for existing desktop and web applications, primarily utilizing C# .NET and WPF, with contributions to JavaScript/React codebases. System Maintenance & Support: Investigate, troubleshoot, and resolve complex support escalations and bugs for software running 24/7 across multiple customer deployments. Code Quality & Tech Debt: Actively identify and address technical debt, refactor legacy code, and optimize application performance to improve long‑term system stability and maintainability. Service Integration: Maintain and enhance event‑driven integrations between user interfaces and on‑premise warehouse services using REST APIs, RabbitMQ, and SignalR. Engineering Excellence: Write clean, testable code, contribute to automated testing suites, and participate in peer code reviews to uphold engineering standards. Cross‑Functional Collaboration: Partner with Product Managers, QA, and Customer Support teams to understand user needs, reproduce field issues, and deliver robust technical solutions. What you’ll need Degree in Computer Science, a related technical discipline, or equivalent professional experience. 8 years of professional software development experience maintaining and extending production‑grade applications. Strong proficiency in C# .NET and hands‑on experience building desktop applications with WPF. Working knowledge of modern web frontend technologies (JavaScript, TypeScript, React, or Node.js). Experience troubleshooting, debugging, and resolving issues in distributed, high‑availability production environments. Our environment Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi‑weekly basis. The base range for this position in the posted location is $149,000.00 – $204,600.00; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits. #J-18808-Ljbffr Symbotic