Retail Sales Associate Springfield, IL

Job Summary and Mission The job of a retail sales associate is to sell flooring products and services to customers in the store, service customer accounts, and assure a desired level of profitability on each sale. The sales associate plays an important role in the productivity and profitability of the store. The sales associate reports directly to the sales manager and works with other sales associates to grow sales for the store. About Us Flooring America has been regarded as the premier flooring retailer in our surrounding communities since 2010. Being locally owned and operated, we are known in Springfield for our superior customer service and professional staff. Why is this? We belong to the largest floor covering cooperative in the world that helps our company offer the very best flooring products in a modern showroom with only the most qualified installers. We believe in maintaining a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a retail environment and become a valued member of our family for years to come. Duties Effective Communication - Communicate efficiently by listening, speaking, and responding in an appropriate way. Convey thoughts in an articulate, accurate, and effective manner through verbal and written communication. Customer Focus - Commit to taking actions that best serve the customers and benefits the business. Reach and exceed customer expectations. Driven Performance - Seek opportunities to make improvements and do what is necessary to help the business evolve toward top performance. Display a high level of energy and sense of urgency. Collaboration - Work cooperatively and effectively with others. Display positivity while supporting the success of the team. Ethical Consideration - Demonstrate behaviors that reflect a high degree of integrity, and an acknowledgement of what is right and what is wrong. Critical Thinking - Use critical thinking to anticipate, plan, organize, and solve problems in a logical and systematic manner to accomplish desired results. Requirements Qualifications The skills and abilities we’re seeking include: Education High school diploma, or equivalent, is required. Mathematical Skills Understand and effectively communicate numerical data. Calculate figures and amounts such as discounts, interest, commissions, and percentages. Computer Skills Proficiency in Microsoft Office applications as well as the ability to learn new programs. Behavioral Skills Demonstrate proficiency in planning, organization, and communication skills. Manage emotions in order to maintain relationships and generate results. Work effectively in teams while motivating employees. Display a high level of energy and a positive attitude. Benefits Ask about Benefits in Interview How to Apply Please use the response option in this job board. An up-to-date resume outlining your experience for the position. A cover letter is always appreciated. Salary history and/or requirements. We kindly ask for no emails or phone calls to be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request. Candidates who meet our selection criteria will be contacted by e-mail or phone. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. Flooring America is an Equal Opportunity Employer #J-18808-Ljbffr