General Manager

Job Description

Job Description

Job Summary

Restaurant is located at 1002 Aspinal St suite A, Waxhaw NC 28173.

Wayback Burgers is interested in building the best team possible, and we know that starts with great people. With this amazing growth comes an opportunity for you to join a hardworking team that is dedicated to your personal and professional development. It is our goal to build useful skills and experience for our employees that can help you realize your current and future career plans.

Summary

The GM is responsible for total operations including all aspects of profit and loss, hiring and training of both management and hourly team, daily execution of safety/sanitation, quality food preparation and guest service. Responsible for cleanliness, repair and maintenance of the building and equipment. The GM is responsible for these areas whether on or off the premises. Responsible for communicating and administering all company policies and procedures.

Skills and Attributes

Strong leadership and teaching skills
Excellent interpersonal communications and presentation skills
Ability to positively influence and manage through others
Self-motivated individual with the ability to solve complex problems
Ability to work well and partner with others in a very team oriented environment

Skills/Requirements Required/Preferred Education:
HS degree or equivalent required

Years of Experience Preferred/Required:
Minimum 2 year restaurant operations experience. 1 years minimum of GM experience preferred.
Must be 21 years of age minimum
Combination of both front of the house and heart of the house management experience
Proven track record in successfully training and developing people
Experience with Kitchen (efficiency) processes
Experience and proven track record in managing a budget and cost controls to increase revenue and profitability
Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant. Relies on experience and judgment to plan and accomplish goals.
Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge.

• Lead and manage all aspects of the establishment, including staff supervision, customer service, and operational efficiency.
• Oversee food management processes to ensure compliance with health and safety regulations.
• Collaborate with kitchen staff to maintain high standards in food quality and presentation.
• Manage budgeting processes, including cost control measures and financial reporting.
• Conduct interviews conduct hiring process for new team members.
• Train staff on best practices in food service management, and customer interaction.
• Develop strategies to enhance customer satisfaction and drive repeat business.
• Monitor inventory levels and coordinate with suppliers to ensure timely delivery of products.
• Address customer inquiries or concerns promptly to maintain a positive dining experience.

If you are passionate about the food industry and have the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity.

( Anna Turovskaya) Owner

Fast casual Burger restaurant! We are all about serving delicious and fresh, hand made burgers, hand dipped shakes , and delicious sides . Company is started in 1991 in CT

Company Description

Fast casual Burger restaurant! We are all about serving delicious and fresh, hand made burgers, hand dipped shakes , and delicious sides . Company is started in 1991 in CT