Service Writer

Riverton Job OpportunityRiverton has been in business since 1922, and has served the Elko area in Nevada since 2001. We're a family-oriented organization, offering our employees work life balance, a fun work environment, and competitive pay packages. We're deeply embedded in our community and support numerous local organizations and sports teams.We're always looking for qualified, enthusiastic individuals to join our team. If you're interested in working for us, we'd love to meet you!What We OfferMedical, dental, and vision insurance401K PlanVacation timeOpportunities for advancementWork life balanceCompetitive pay plansRelocation bonus when applicableResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsMonitor the progress of each vehicle throughout the day, and update customers frequentlyIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualificationsBilingual (English/Spanish) preferred, but not requiredHigh school diploma or equivalentValid driver’s license and clean driving recordAutomotive service advisor experienceAbility to effectively communicate over the phoneAbility to concentrate and accomplish tasks despite interruptionsMultitasking skillsProficient use of computersWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.