Customer Service Rep

Job Title

Responsible for accurate data entry, file maintenance, record keeping and customer service with the clientele.

Essential Duties and Responsibilities

• Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
• Perform clerical duties as needed including printing, scanning and proofing documents.
• Prepare, sort and review documents for data entry.
• Create and maintain electronic logs for tracking purposes.
• Review data discrepancies.
• Maintain high level of professionalism to establish a positive rapport with the clientele.
• Punctual and regular attendance.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required
• One (1) year minimum experience in customer service or data entry
• Strong written and verbal communication skills
• Strong technology and computer skills
• Proven ability to manage multiple priorities and maintain strong organizational skills
• Intermediate proficiency in Microsoft Office applications preferred

Travel Requirement

None.

Work Environment

Professional office work environment. Shift 9AM-6PM.

9AM-6PM CT