Senior Lead AI Engineer (Gen AI Platform Services, Agentic AI)

Senior Lead AI Engineer (Gen AI Platform Services, Agentic AI) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. Our investments in technology infrastructure and world‑class talent position us to lead in AI. From informing customers about unusual charges to answering their questions in real time, our AI and ML applications bring humanity and simplicity to banking. Team Description The Intelligent Foundations and Experiences (IFX) team brings our AI vision to life. We work hand‑in‑hand with partners across the company to advance AI science and engineering, building and deploying proprietary solutions that deliver value to millions of customers. Our AI models and platforms empower teams to enhance products with transformative, responsible AI. In this role, you will Partner with cross‑functional teams of engineers, research scientists, technical program managers, and product managers to deliver AI‑powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent state‑of‑the‑art LLM optimization techniques to improve performance, scalability, cost, latency, and throughput of large‑scale production AI systems. Contribute to the technical vision and long‑term roadmap of foundational AI systems at Capital One. The Ideal Candidate You love building systems, take pride in the quality of your work, and share our passion for doing the right thing. You stay abreast of the latest research and can intuitively understand scientific publications, applying novel techniques in production. You adapt quickly, thrive on bringing clarity to big, undefined problems, and articulate findings concisely. You possess a strong foundation in engineering and mathematics, with expertise in hardware, software, and AI that enables optimization insights. You are a resilient trail‑blazer who forges new paths to achieve business goals when the route is unknown. Basic Qualifications Bachelor’s degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master’s degree plus at least 4 years of experience. At least 6 years of experience programming with Python, Go, Scala, or Java. Preferred Qualifications 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g., AWS, Google Cloud, Azure). Experience designing, developing, integrating, delivering, and supporting complex AI systems. Demonstrated ability to lead and mentor an engineering team and influence cross‑functional stakeholders. Experience developing AI and ML algorithms or technologies using Python, C++, C#, Java, or Golang. Experience applying state‑of‑the‑art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost. Passion for staying abreast of the latest AI research and applying novel techniques in production. Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers. Salary and Benefits Annual salary ranges: McLean, VA: $229,900 – $262,400 New York, NY: $250,800 – $286,200 Cambridge, MA: $229,900 – $262,400 San Francisco, CA: $250,800 – $286,200 San Jose, CA: $250,800 – $286,200 Benefits include comprehensive health, financial, and other benefits supporting total well‑being. Eligibility varies based on status and levels. Equal Opportunity & Disability/Criminal History Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One will consider qualified applicants with a criminal history in accordance with relevant legal requirements. #J-18808-Ljbffr Capital One National Association