Receptionist

Job Title

Pay Range: $14.02hr - $19.02hr

Requirements/Must Have

• Minimum of 3+ years of full-time, or equivalent part-time, experience in office work.
• Equivalent combinations of experience and education may be considered.
• High school diploma or vocational/technical high school graduation may substitute for up to one year of experience.
• Completion of a non-degree granting business or secretarial program may substitute for up to two years of experience.
• Ability to understand and apply laws, rules, policies, and procedures governing unit activities.
• Strong verbal and written communication skills.
• Ability to use proper grammar, punctuation, and spelling.
• Ability to follow written and oral instructions.
• Ability to work accurately with names, numbers, codes, and symbols.
• Proficiency with computers, specifically Microsoft Word and Excel.
• Ability to file material in accordance with standard filing procedures.
• Ability to maintain accurate records.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to handle a fast-paced, front-facing environment.
• Ability to deal tactfully with others.
• Knowledge of clerical office practices including record keeping, correspondence control, and business letter preparation.
• Skill in operating general office machines such as photocopiers, telephone systems, postage meters, and shredders.
• Ability to exercise sound judgment.

Responsibilities

• Greet and assist members visiting the office in accordance with established procedures.
• Maintain files and records, and file material according to a prescribed classification system.
• Answer telephone calls, provide routine information concerning services, and redirect calls as needed.
• Prepare standardized forms and correspondence according to established procedures.
• Receive, open, date stamp, investigate, assign, and distribute incoming mail, messages, and packages.
• Scan prepared documents into the imaging system and index documents by category and type.
• Retrieve and distribute records from files or boxes including correspondence and applications.
• Search and recover information from computer terminals to respond to inquiries or requests.
• Post information on logs, spreadsheets, records, or computer systems.
• Operate and provide instruction on the usage of standard office equipment such as copy machines, fax machines, and postage machines.
• Review forms, applications, and documents for accuracy and completeness.
• Provide information concerning meetings, schedules, and appointments orally or in writing.
• Prepare and submit requisitions to maintain supply standards.
• Compile data for office and agency reports.
• Provide inter and intra communications via the email system.
• Operate specialized office equipment requiring specific training.
• Perform computer functions to create documents such as letters, spreadsheets, charts, and memoranda.
• Maintain and update daily activities logs to control workflow.
• Maintain supply inventory and assist with ordering supplies.
• Aid in the development of production schedules, performance standards, and quality controls.
• Coordinate leave time, breaks, and lunches to ensure proper office coverage.
• Work in a team setting with team ownership of all assigned tasks.

Skills

• Microsoft Excel.
• Microsoft Word.
• Data Entry.
• Clerical Office Practices.
• Records Management.
• Office Equipment Operation.
• Customer Service.
• Filing Systems.

Qualification And Education

• Knowledge of laws, rules, and policies governing unit activities.
• Knowledge of agency forms and proper telephone procedures.

Due to nature of job The candidate must have Ability to lift 35 lbs.