Warehouse Associate

Warehouse Associate

Marie Veronique is a growing, dynamic company in Berkeley, California. Our vision is to deliver superior, non-toxic skincare drawing on nature's genius and the brain of science through innovative formulations. Achieving optimal skin health and healing real skin issues drive us to produce safe products that truly work. We have a great team and offer competitive benefits to qualified staff.

The Warehouse Associate is primarily responsible for Shipping and Receiving. This includes picking, packing and shipping products to customers, wholesale partners and press contacts, as well as ensuring incoming deliveries are properly received both physically and into the inventory management system.

Shipping has a key role in the customer experience. We fulfill customer service requests, correctly pick and pack orders with a personal touch and pleasant aesthetics, so that packages arrive fast and fully intact. We are very hands-on in our approach to fulfillment. Our team gives each package attention to detail. This is not a typical "warehouse" role, and is well suited for someone with retail experience and attitude who has delivered a high level of detail in support of the customer experience.

The Receiving area is equally important as it drives our Inventory of raw materials and packaging needed for the production of our award-winning products. Attention to detail and clear communication are crucial.

Job Requirements

Essential Duties and Responsibilities: Include the following and other duties may be assigned

• Print, sort and prioritize online orders
• Pick, check and pack shipments for online retail, wholesale and press orders
• Ensure products are packaged properly to safeguard against damage
• Prepare shipping documents, record required shipping information, dispatch orders in our Inventory tracking system and track discrepancies
• Cultivate strong relationships with carriers and ensure daily pickups
• Assemble product kits/boxes with great attention to detail and in accordance with the Marie Veronique standard
• Facilitate the return process with Customer Service
• Receive incoming deliveries, all documentation including cross checking packing slips and quantities received to move materials to our QC department
• Communicate clearly and through the appropriate channels if there are discrepancies when receiving deliveries and add notes to POs based on status of the material
• Move approved material from QC to Backstock both physically and in the system
• Prepare material transfers from warehouse to production area both physically and in the system
• Place FGs from production in backstock, keeping backstock organized and always keeping picking area replenished
• Monitor and maintain inventory – product, raw material, packaging & supplies – through cycle counts / full physical inventories
• Integrate inventory levels from our inventory tracking system with our website inventory when receiving FGs from production
• Maintain clean and organized work areas and dispose of packing material and boxes as needed
• Speak and write business English

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma/GED and 1+ years' experience in a shipping/retail role desired.

OTHER SKILLS and ABILITIES:

• Strong attention to detail while maintaining expected productivity.
• Excellent handwriting
• Strong organizational skills; able to manage priorities and workflow
• Self-motivated individuals able to multitask effectively when working independently or within a team
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Comfortable with technology and have good computer skills. You will be using GSuite, online store website, our shipping system and inventory management software. NetSuite experience is a plus.
• Excellent English communication skills both written and verbal.
• Familiar with OSHA safety standards and GMP, good manufacturing practices.

PSYCHOLOGICAL DEMANDS OF THE JOB:

The psychological demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee spends 2/3 or more of the total time on the job:

• Communicating with multiple individuals
• Changing priorities
• Being interrupted
• Juggling multiple tasks
• Working as part of a team
• Paying attention to detail
• Having to "think on my feet"

Employee spends 1/3 of the total time:

• Working independently

PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

Employee spends 2/3 or more of the total time on the job:

• Using hands to finger, handle, or feel objects and controls such as those on telephones and computers.
• Talking and hearing in English in person and on the telephone.
• Reaching with hands and arms, grasp objects, push/pull approx. 10-50 pounds, twist the upper body, rotate the wrist, and use finger dexterity writing and using the computer.

Standing for up to 8 hours per day. Frequently (1/3 to 2/3 total time) required to:

• Kneel, squat, bend and lift to do various aspects of the job.
• Lift up to 50 pounds of equipment from floor to desk area, and carry for a distance of 10 to 40 feet
• Walk for distance of 10 to 40 feet up to 8 hours a day.

  Occasionally (up to 1/3 total time) required to:

  • Bend to retrieve an item on the floor.
  • Climb stairs. Sit for several hours up to 8 hours at a time per shift.