Front Desk

We are seeking a reliable, detail-oriented Administrative Personnel to join our dental office team. The ideal candidate will play a key role in ensuring smooth daily operations by managing front office duties, handling patient communications, and performing insurance verification. This position requires excellent organizational skills, strong attention to detail, and a friendly, professional demeanor when interacting with patients and staff. Duties Greet and welcome patients and visitors in a friendly and professional manner Register new patients and update existing patient information in the system Schedule appointments and manage the appointment calendar Complete recalls/call backs Answer phone calls, respond to inquiries, and direct calls to appropriate staff members Verify insurance coverage and assist with insurance billing processes Maintain patient records and ensure confidentiality of sensitive information Provide administrative support to medical staff as needed Follow HIPAA guidelines to ensure patient privacy and data security Experience 2+ years of previous experience as a front desk agent, medical receptionist, or dental receptionist Proficiency in using multiple dental practice management software Excellent communication skills, both verbal and written Strong attention to detail and organizational abilities Ability to multitask and prioritize tasks effectively in a fast-paced environment Knowledge of HIPAA regulations and compliance requirements Experience with electronic medical record systems is a bonus High school diploma or equivalent required; additional education or certification in office administration or healthcare administration a plus #J-18808-Ljbffr Independence Dental Services