Patient Access Specialist PRN (Days)
Complete Care ER
Patient Access Specialist PRN Days –Westlake (Austin)
Position: Patient Access Specialist
Location: Lakeway - Austin Texas
Job Type: PRN Days (7am -7pm)
Patient Access Specialist – Join Our Growing Team and Make a Difference!
The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly.
About us
At Complete Care , we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible. We are currently looking for a compassionate and detail-oriented Patient Access Specialist to join our dynamic team!
Why you’ll love working with us:
- Competitive pay
- Opportunities for career growth and continuing education (tuition reimbursement)
- Generous paid time off and flexible scheduling
- A supportive, collaborative, and positive work culture
- Free Emergency Care at any of our Complete Care locations
- Greet and assist patients both in-person and over the phone, registration, and inquiries.
- Verify patient insurance and demographic information accurately.
- Provide strong phone and verbal communication skills along with active listening.
- Collect necessary paperwork and coordinate with various departments for patient care.
- Provide excellent customer service and resolve patient questions or issues.
- 1-2 years of Medical Insurance verification experience required.
- 2-3 years of Customer Service experience in the medical field required.
- BLS certification through the American Heart Association is required within sixty (60) days from start date.
- High School Diploma or GED required.
- Experience with MS Office, EMR/EPM systems.
- MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.
- Must be legally authorized to work in the United States.
At Complete Care , our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference. #J-18808-Ljbffr
Vacancy posted 2 days ago
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