CCaaS & AI Experience Lead Global Delivery
Accenture PLC
Accenture is seeking a senior CCaaS program lead to manage end-to-end contact center implementations for clients worldwide. You will collaborate with cross-functional teams to deliver on time, within scope, and within budget, while guiding strategic advice to optimize CCaaS platforms and customer experience. Based in or near Chicago, you will build strong client relationships, drive platform migration and global rollout strategies, and lead on-shore/off-shore delivery efforts with agile and #J-18808-Ljbffr
Vacancy posted 3 days ago
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