Human Resources (HR) Manager

Job Description

Job Description

We are looking for an experienced Human Resources Manager to lead core people operations in Durham, North Carolina. This role oversees employee relations, daily HR administration, benefits support, and onboarding while helping build a positive and compliant workplace. The ideal candidate brings strong judgment, organizational skills, and confidence working across HR processes and systems.

Responsibilities:
• Guide employees and leaders on workplace matters, helping resolve concerns fairly and in alignment with company policy.
• Oversee day-to-day human resources operations, including records management, documentation, and policy administration.
• Administer benefits programs by supporting enrollments, changes, and employee questions with accuracy and timeliness.
• Manage onboarding activities to create a smooth and welcoming experience for new hires from offer acceptance through orientation.
• Maintain and update HRIS data to support reporting, employee records, and efficient HR processes.
• Partner with leadership to reinforce HR practices that support engagement, accountability, and compliance.
• Monitor HR procedures and recommend improvements to strengthen service delivery and operational consistency.
• Support organizational initiatives that involve HR process updates or system-related changes when needed.

• Experience in human resources management with a strong foundation in employee relations and HR administration.

• Working knowledge of benefits coordination, including employee support and program administration.

• PHR or SPHR needed

• Ability to handle sensitive situations with professionalism, discretion, and sound judgment.

• Strong communication and interpersonal skills for working effectively with employees and leaders at multiple levels.

• Organized approach to managing multiple priorities, deadlines, and administrative responsibilities.

• Experience supporting onboarding processes and delivering a positive new employee experience.