Desktop Support
$20 - $25 per hourINSPYR Solutions
Job DescriptionJob DescriptionDesktop Support Vienna, Virginia (onsite 5 days a week) Rate: $20-$25/hr Initial 6 month contract with extension Technical Knowledge/Skills: • Ability to diagnose and resolve hardware and software issues for end users • Basic networking knowledge (IP, DNS) • Basic cybersecurity knowledge (MFA, phishing) • Ticketing system experience (ServiceNow) Experience: • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints • Experience with troubleshooting issues on Microsoft Windows 11 operating systems • Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams) Nice to haves: • CompTIA A+ Certification • Microsoft 365 Certified: Fundamentals Certification • Experience using ConnectWise Remote Support Software • Experience using CyberArk Workforce Password Management Software • Experience troubleshooting Citrix VDIs
Vacancy posted 4 days ago
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