Senior Commercial Product Manager

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Senior Commercial Product Manager is a subject matter expert and change driver for Alaska Airlines’ seat product portfolio (First Class, Premium Class, Saver, etc.). As an individual contributor, this role exercises considerable judgment to make decisions on cross-product strategy for their product portfolio and provides recommendations to address commercial product challenges and deliver business results. Key Duties Develops and implements product specific go-to-market plans for strategic Commercial initiatives, working across departments to execute on a single, integrated plan. Makes recommendations to optimize cross-product strategy by positioning products according to identified customer needs. Acts as subject matter expert on assigned products through a deep understanding of customer needs, product policies, and financial statements. Collaborates with leadership and employee groups to define and communicate ongoing product plans to continually improve the customer/end-user experience leveraging data, user feedback, and product performance. Maintains product roadmaps to maximize revenue growth opportunities using our competitive advantages, and lead market innovation to improve competitive positioning. Seeks and builds cross-divisional relationships to ensure the customer journey is supported across all channels. Utilizes program management best practices to deliver against program KPIs (financial, operational, guest experience etc.) and optimize product performance. Makes recommendations on pricing and product attributes to align with enterprise-wide roadmaps. Works closely with the Enterprise Project Management Office and business implementation leaders who project manage the implementation of new products or product changes. Monitors key performance indicators (leading and lagging) to ensure performance to business goals and sustained alignment between product design and performance. Responsible for assigned revenue product forecast, budget success, and management. Job-Specific Experience, Education & Skills Required 4 years of experience in product management, program management, product ownership, or related area. Bachelor’s degree in a related business field or an additional two years of training/experience in lieu of this degree. Excellent communication skills (e.g., verbal, written, and listening), including informal working team and formal executive presentations, in clear and concise language. Ability to present both technical and non-technical content to internal and external partners. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). High school diploma or equivalent is required. Minimum age of 18. Must be authorized to work in the U.S. Preferred 2 years of experience working with data, modeling, or analytics, with demonstrated ability to acquire and transform data to drive decision making. Prior airline or travel industry experience. Demonstrated decision making, collaboration, consensus building, negotiation, and teamworking skills including the ability to lead with influence. Demonstrated ability to lead through change. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Salary Range $107,000-$176,550 / year Pay Details Pay is based on location HNL $107,000 - $160,500 SEA $117,700 - $176,550 Salary Details Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note We don’t typically hire at the top of the range. Total Rewards Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. #J-18808-Ljbffr