Team Lead

Team Lead Role

At Chick-fil-A De Zavala, the Team Lead role is more than just a job — it’s a unique opportunity to grow your leadership skills and make a real impact.

Our team is committed to providing outstanding service and making every guest experience memorable. Whether you’re beginning your career or exploring a new path, Chick-fil-A offers a warm, supportive workplace where individuals from all walks of life can succeed. No experience is required — we’re seeking friendly, enthusiastic people who lead by example and help ensure every guest leaves smiling. We’ll supply the training and support you need to thrive and grow with our team.

Team Lead Description:

Works together with the other restaurant leaders, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator’s vision for the restaurant. A Team Leader will serve in hospitality and/or kitchen operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. Position yearly earnings is based on hourly wages earned from a 40-60 hour work week.

Outcomes:

• Leads by example
• Leads the team in their area of the business (Operations, Kitchen, Marketing, Training, Catering, or Hospitality)
• Partners with the Franchise Owner/Operator
• Practices cost efficiency for food, condiments, and paper items to ensure a profitable business
• Ensures customer satisfaction at all times
• Engages in immediate problem resolution and short-term plans to correct critical issues
• Drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets

Qualities:

• Smiles
• Honest
• Positive attitude
• Optimistic
• Speaks loudly and enthusiastically!
• Tenacity to carry through on projects
• Chemistry with rest of team
• Reliable
• Attention to details
• Proactive
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure
• Multitask to lead a number of projects at the same time
• Loves serving people
• Benefits: 
• Remarkable Futures Scholarships Opportunity ($2500 - $25000)
• Vacation and Insurance Opportunity after 1 year or promotion
• Career Options to become a CFA Franchisee or Staff member for CFA Inc.
• Free employee and family meals
• Sundays off
• Competitive Wages
• Leadership Development
• Community-oriented Environment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.