Front Desk Agent
$13 - $14 per hourHampton Inn & Suites Cordele
Job Description
Job Description
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Compensation:
$13 - $14 hourly
Responsibilities:- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Welcome guests warmly, determine their needs, and manage the registration process.
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Strong customer service skills with a guest-focused approach.
- Availability to work flexible schedules, including weekends and holidays.
- Experience in hospitality or customer service is preferred but not required.
Our property's vision is to positively impact. We value relationships, reputation, and returns for all employees, not just owners.
We offer great benefits, including:
- 401(k)
- Paid Birthday
- PTO
- Daily Pay
- Vision
- Health
- Medical
Vacancy posted 2 days ago
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