Alumni Coordinator

Job Description

Job Description

ALUMNI COORDINATOR: FULL-TIME

Valley Hope of Grapevine was recently voted The Best Treatment Facility in Northeast Tarrant County and we're looking to add to our dedicated and passionate team! Valley Hope has an exciting opportunity for an experienced professional to join our team in this key position of Alumni Coordinator .  

Valley Hope restores lives affected by addiction and supports lifelong recovery.  At Valley Hope, our mission comes to life through our core values of C haracter, C ompassion, and C ommitment.  Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time?  If so, Valley Hope welcomes you!

Valley Hope of Grapevine, located between Dallas and Fort Worth, provides healing residential and outpatient drug and alcohol addiction treatment services

Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.   Experience for yourself why our facility was recently voted “One of the Best Addiction Treatment Centers in America” by Newsweek Magazine.

EDUCATION & EXPERIENCE:

Required : 

• One (1) year of work experience with an emphasis on office administration or event planning/project management experience.
• Cardiopulmonary Resuscitation (CPR) certification; or the ability to obtain within 30 days of hire.
• Valid and unrestricted driver’s license.

Preferred:

• Associate’s degree with a preference for emphasis in Non-Profit Leadership or Business Studies.
• Two (2) years’ work experience for a non-profit organization with a preference for emphasis on event planning/project management experience.

COMPENSATION:

• Starting hourly pay ranges from $23.00 -$27.00/hr. (based on education & experience)

BENEFITS:  

• Medical coverage — Valley Hope pays up to 85% of premiums
• Dental & vision plans at competitive rates
• Up to 27 days of PTO (based on position and tenure)
• 8 paid holidays (including a personal day)
• Paid parental leave
• 401(k) with employer match
• Tuition assistance to grow your career
• Student loan repayment support
• Public Student Loan Forgiveness (PSLF) eligible employer
• HSA & FSA options to manage healthcare costs
• Employee Assistance Program (EAP) for added support
• And more perks designed with you in mind!

JOB SUMMARY:

• Acts as continuum specific liaison and resource for alumni, fostering long-term relationship with the organization.
• Plans, coordinates, and facilitates alumni and family support activities, including annual, monthly, and quarterly events, to foster ongoing connection, community, and engagement in recovery.
• Maintains alumni database including family contacts. 
• Communicates with alumni regularly via phone, email, and text message.  
• Maintains and tracks important alumni sobriety data via documented wellness checks.  
• Collaborates with clinical staff to provide and maintain list of current, temporary sponsor options for discharging patients.  
• Meet with each patient group and patient prior to discharge, providing information and opportunity to join the Alumni Program. 
• Facilitate workshops to provide an overview of alumni programs and intro to community-based resources 
• Communicate and coordinate with local admission team for alumni readmissions
• Assists with the coordination of Alumni Chapter meetings in various communities with large populations of alumni 
• Maintain database of alumni volunteers who are willing to act as temporary sponsors, Chapter meeting ambassadors, panel discussion participants, event speakers etc.  
• Contributes content for CHESS eRecovery app and monitors local activity.  
• Creates and maintains list of alumni support services and resources.
• Hosts registration area and collects contact information from attendees at facility special events (i.e. Renewal Day and anniversary function).    
• Attends treatment team meetings weekly to collaborate and support aftercare.  
• Collaborates with Valley Hope Foundation and facility leadership in the coordination of fundraising activities and alumni development. Collaborates and Communicates with Marketing and Business Development Department to generate admissions. 
• Travels as needed to facility/event sites/locations.

WORK ENVIRONMENT:

• Office setting with traditional hours, weekend and evening hours may be required.
• Sitting for extended periods of time up to 4 hours.
• Must be able to work at a rapid pace for long periods of time.
• Able to lift and carry at least 20 pounds
• Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
• Must be able to travel – estimated at 20-30% of the time.