Manager Site

Lead a customer operation build high-performing teams and drive results that move a business forward.

About CRST
CRST is celebrating 70 years of grit growth and forward momentum - a legacy built on safety integrity and delivering on our commitments. At CRST youll be part of a team backed by a company committed to operational excellence strong partnerships and long-term success.

The Opportunity

The Manager Site leads operations onsite at a customer location and is accountable for the operational and financial performance of assigned customer accounts. This role oversees daily execution service delivery and safety outcomes owns the onsite customer relationship and partners closely with internal teams to drive compliant efficient operations while promoting a culture of safety accountability and continuous improvement.

CRST Dedicated Solutions
CRSTs Dedicated Solutions team strives to provide customers with the flexibility of a private fleet focused on speed efficiency and value without the expense. We work to deliver service excellence to our retailers and producers relentlessly working toward more consistent dependable and high-quality delivery services to make us an invaluable part of supply chain logistics.

How Youll Work

Location: Plymouth MN

Schedule: Monday - Friday 6 am - 3 pm off hours support as needed to assist the operation

Compensation: $79195 - $85000 starting salary Pay Bi-Weekly *A final amount is dependent on factors including prior relevant experience knowledge and location. Typically selected candidates are hired at a rate between the minimum and midpoint of the range.

Benefits: Comprehensive package including medical dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off holidays and parental leave; plus additional voluntary benefits and employee discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Operational Leadership and Performance: Lead operations onsite at a customer location managing performance safety and profitability for one or more customer sites while driving daily execution and service excellence
• Team Leadership and Development: Supervise and develop fleet managers dispatch managers and support staff to ensure accountability engagement and alignment with company goals
• Customer Relationship Management: Own the customer relationship serving as the primary onsite contact for assigned customers; lead rate discussions business reviews and performance conversations to strengthen partnership and achieve operational goals
• Financial Accountability: Manage site-level budgets monitor key cost drivers and execute strategies to achieve sustained profitability utilization and financial performance goals
• Safety and Compliance: Promote a safety-first culture by ensuring compliance with Department of Transportation (DOT) regulations company policies and customer standards
• Performance Monitoring and Analysis: Track key operational and financial metrics analyze results and implement corrective actions to maintain service safety and margin goals
• Cross-Functional Collaboration: Coordinate with planning maintenance and safety teams to optimize resources resolve operational challenges and support customer needs
• Continuous Improvement: Identify and implement process improvements that enhance efficiency service quality and customer satisfaction across assigned sites
• Availability: Maintain flexibility to support operations outside standard business hours as needed to ensure service continuity and customer satisfaction
• Travel: Travel may be required; limited to local
• Accountability and Reliability: Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

REQUIREMENTS :

• Education: High school diploma or equivalent
• Physical Requirements: Work is performed in an office environment. Activities include sitting standing walking lifting up to 20 pounds using standard office equipment and communicating with colleagues or customers. Reasonable accommodations may be provided.
• Experience: Proven experience managing transportation or logistics operations with responsibility for multiple teams or accounts
• Leadership: Demonstrated ability to lead coach and develop teams in a fast-paced environment
• Customer Focus: Strong ability to manage relationships conduct business reviews and resolve issues effectively
• Financial Acumen: Understanding of operational budgets cost control and margin improvement strategies

PREFERRED QUALIFICATIONS :

• Education: A four-year degree or applicable work experience with demonstrated success
• Experience: Experience leading a dedicated or customer-specific transportation site
• Analytical Skills: Proficiency in reviewing KPIs financial results and operational data to identify improvements
• Process Improvement: Experience standardizing processes or implementing operational best practices
• Technology: Proficiency with transportation management systems or related operational tools

CRST CORE VALUE :
Safety at the Core of All We Do Integrity in Every Decision and Action Commitment to the Success of Employees Customers Agents Contractors and Communities

EEO STATEMENT :
CRST The Transportation Solution Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles) color religion creed religious practices sex (including pregnancy childbirth breastfeeding reproductive health decision-making sexual orientation gender identity gender expression and related conditions) national origin ancestry age disability genetic information military status veteran status marital status or any other status protected by applicable federal state or local law.

Required Experience:

Manager