Outside Sales Representative - SemiTorr Group

Job Description

Job Description

SemiTorr Group, Inc. is a leading sales and distribution company for gas and fluid handling systems and components supporting the High Purity, Sanitary and Industrial markets. Our family of products includes process equipment, pumps, tubing, hoses, fittings, valves, filtration and instrumentation.

SemiTorr is a Subsidiary of FloWorks USA LP, which is a privately held company located in Houston, Texas.

Job Information

The primary duty of this role is making sales and obtaining orders through regular in-person customer engagement away from FloWorks facilities. The Outside Sales Representative is responsible for promoting and selling FloWorks services to meet sales targets and generate revenue. Responds to customer needs and requirements with the appropriate FloWorks service. Maintains a high-level of customer service with existing customers and leverages relationships to expand business. Develops relationships with new clients by prospecting and responding to business development leads. Monitors and reviews customer sales activity and makes adjustments to processes and strategies as needed. Develop new prospects and interacts with existing customers to increase sales utilizing knowledge of core customers and FloWorks product line. Responsible to profitably grow sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets; responsible for prospecting for new accounts, retaining existing accounts, and increasing opportunities with existing customer.

Key Responsibilities

• Conducts on-site customer visits with new and existing customers. Manages sales volume with an existing group of customers, prospects successfully to expand the customer base
• Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities
• Maintains existing and builds new customer partnerships. Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization
• Shares market and competitor information with all applicable channels within the organization; establishes relationships and working partnerships
• Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues
• Identifies customer products needs and coordinates execution of orders
• May conduct negotiations with suppliers, vendors and manufacturers
• Assists in training or mentoring of associates

Role – Specific Technical Addendum (when Applicable)

This section applies to Outside Sales roles supporting specialized technical markets such as Semiconductor, Cleanroom, or Advanced Manufacturing environments.

• Manage assigned sales territory supporting semiconductor fabrication facilities and related technical customers
• Conduct on-site customer visits within cleanroom and controlled manufacturing environments, as required
• Call on equipment engineers, process engineers, and technical decision makers to promote FloWorks products and engineered solutions
• Develop and maintain a working knowledge of customer manufacturing processes, equipment, and operational requirements
• Apply technical understanding of customer environments to identify product and service opportunities aligned with FloWorks offerings
• Maintain accurate opportunity, project, and pipeline tracking within CRM systems for complex or extended sales cycles

Qualifications:

• Point of sales (POS) system or consultative selling/solution selling experience is required
• Knowledge of customer business needs
• Knowledge in FloWorks product line and core customers
• Typically requires BS/BA in related discipline. Generally, 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field

Preferred Qualifications (Role-Specific)

• Experience selling into technical or manufacturing environments
• Semiconductor, cleanroom, or advanced manufacturing sales experience (when applicable)