Customer Quality Advocate

Socket.dev is seeking a Customer Quality Specialist to support the Quality Assurance Response team in administrative tasks and help resolve quality matters reported to the team. The role demands attention to detail, a strong sense of urgency, and timeliness in all actions. You will handle emails about quality concerns, follow up on voicemails, investigate issues from start to finish, coordinate with other departments, log QARFs and Torn Bag Reports, and request product samples as needed. #J-18808-Ljbffr Socket.dev