Room Attendant - Hotels & Hospitality

Job Description

Job Description

Overview

Role: Room Attendant

Join Healthcare Services Group (HCSG) as a Room Attendant in our Hotel & Environmental Services division! In this essential role, you will help deliver outstanding guest experiences by ensuring hotel guest rooms and suites are sparkling clean, perfectly sanitized, and welcoming.

At HCSG, we take pride in elevating service standards and creating comfortable, clean environments. If you have a keen eye for detail, enjoy providing cheerful customer service, and thrive in a supportive team environment, we welcome you to apply and grow with us!

Responsibilities

• • Clean and sanitize guest rooms, suites, bathrooms, showers, tubs, sinks, and structural surfaces according to company and brand standards.
  • Change bed linens, make beds neatly, and replace soiled or damaged linens as needed.
  • Dust and vacuum furniture, appliances, and room decorations; sweep and vacuum carpets and hard flooring.
  • Replenish guest amenities, room literature, literature holders, and supplies per specific hotel brand standards.
  • Inspect rooms for operating equipment condition and safety hazards; report maintenance repair needs, "Do Not Disturb" signs, and lost-and-found items promptly to management.
  • Restock housekeeping carts, maintain clean supply storage rooms, and safely transfer dirty linens to laundry carts.
  • Warmly greet guests, respond cheerfully to guest requests, and provide helpful information about hotel amenities and local area attractions.
  • Adhere strictly to all safety, fire, security, infection control, and chemical handling procedures.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of housekeeping or cleaning experience preferred, but on-site training is provided.
• Ability to follow oral and written instructions clearly and communicate effectively with supervisors, team members, and guests.
• Strong customer service skills, personal cleanliness, and a pleasant, professional demeanor.
• Strong time-management skills, punctuality, and a willingness to perform routine cleaning tasks with consistent quality and detail.
• Ability to recognize workplace hazards, follow protective equipment measures (PPE), and safely mix/handle cleaning chemicals.
• Must be able to bend, kneel, stoop, crouch, reach overhead, twist, lift, carry, push, and pull up to 50 lbs. regularly.